Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.25 - $23.50
Work Schedule
Standard Hours
Flexible
Benefits
generous product discount
free sample products
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Job Description
Sally Beauty Holdings is a leading retailer and distributor in the beauty industry, operating a wide range of stores and brands that provide professional beauty products and services. Known for its dedication to inclusivity and self-expression, Sally Beauty emphasizes diversity as a core value fueling its innovation and growth. The company maintains a strong presence across the United States and Canada, serving salons, barbers, spas, cosmetology schools, and individual beauty enthusiasts alike. They foster an environment where employees can thrive, continuously learn, and grow their careers within the beauty sector.
The Color & Curl Concierge / Colour & Curl Specialist role at Sally Beauty is a dynamic and vital position focused on driving the color and curl business segment. This part-time to full-time sales associate position, with compensation ranging from $19 to $20 per hour DOE, offers extensive education through online guided learning and certification courses designed to elevate the expertise of professionals passionate about hair color and curl care. In this role, you will act as an industry steward, demonstrating excellence across multiple domains including product knowledge, talent development, technical skills, social media, business acumen, and sales strategies. You will be entrusted with expanding customer retention and loyalty while building long-lasting relationships that enhance brand awareness and market share in the hair color industry.
As a Color & Curl Concierge / Specialist, you will leverage your technical and product knowledge to conduct consultations both in-store and virtually for professional beauty establishments and individual cosmetologists. You will be a primary contact who uses market analysis to introduce and sell approved beauty products, new concepts, and innovations that meet customer needs. You will also ensure the maintenance of high merchandising standards reflective of the brand's identity, keeping displays inviting and up-to-date with emerging trends. Your duties will include effective communication with customers, associates, and vendors to facilitate prompt resolution of inquiries and concerns, while also contributing to operational tasks like store opening and closing processes.
This position requires professionals with strong business acumen, excellent communication skills, and a passion for beauty and customer service. A licensed cosmetologist is highly preferred, as this qualification enhances your ability to provide expert advice and services related to color and texture. You will have opportunities to attend shows and sales meetings several times a year to stay connected with industry developments. The company's culture promotes creativity, fun, and passion for beauty, making this role ideal for individuals who want to grow in a supportive and innovative workplace. Benefits may include medical, dental, vision, 401k, vacation, sick leave, holiday time, and more, depending on hours worked. Sally Beauty is committed to equal opportunity employment and compliance with all legal employment requirements, offering a safe and inclusive environment for all team members.
The Color & Curl Concierge / Colour & Curl Specialist role at Sally Beauty is a dynamic and vital position focused on driving the color and curl business segment. This part-time to full-time sales associate position, with compensation ranging from $19 to $20 per hour DOE, offers extensive education through online guided learning and certification courses designed to elevate the expertise of professionals passionate about hair color and curl care. In this role, you will act as an industry steward, demonstrating excellence across multiple domains including product knowledge, talent development, technical skills, social media, business acumen, and sales strategies. You will be entrusted with expanding customer retention and loyalty while building long-lasting relationships that enhance brand awareness and market share in the hair color industry.
As a Color & Curl Concierge / Specialist, you will leverage your technical and product knowledge to conduct consultations both in-store and virtually for professional beauty establishments and individual cosmetologists. You will be a primary contact who uses market analysis to introduce and sell approved beauty products, new concepts, and innovations that meet customer needs. You will also ensure the maintenance of high merchandising standards reflective of the brand's identity, keeping displays inviting and up-to-date with emerging trends. Your duties will include effective communication with customers, associates, and vendors to facilitate prompt resolution of inquiries and concerns, while also contributing to operational tasks like store opening and closing processes.
This position requires professionals with strong business acumen, excellent communication skills, and a passion for beauty and customer service. A licensed cosmetologist is highly preferred, as this qualification enhances your ability to provide expert advice and services related to color and texture. You will have opportunities to attend shows and sales meetings several times a year to stay connected with industry developments. The company's culture promotes creativity, fun, and passion for beauty, making this role ideal for individuals who want to grow in a supportive and innovative workplace. Benefits may include medical, dental, vision, 401k, vacation, sick leave, holiday time, and more, depending on hours worked. Sally Beauty is committed to equal opportunity employment and compliance with all legal employment requirements, offering a safe and inclusive environment for all team members.
Job Requirements
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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