Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $20.50
Benefits
Medical insurance
pharmacy benefits
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid vacation
supplemental life insurance
associate advocacy benefits
voluntary benefits
accident insurance
Identity Theft Protection
Pet insurance
Job Description
Sally Beauty Holdings is a leading beauty retailer known for its extensive range of professional hair care products, cosmetics, and beauty tools. As a prominent player in the beauty industry, Sally Beauty Holdings is committed to nurturing creativity, self-expression, and diversity among its employees and customers alike. The company prides itself on a dynamic workplace culture where innovation and passion for beauty converge, offering vast opportunities for career growth and personal development. This is reflected in its commitment to offering competitive benefits and education programs, fostering an inclusive environment for all associates. The employment type for the Color & Curl Concierge / Colour & Curl Specialist position at Sally Beauty Holdings is part-time, featuring a competitive salary and a robust benefits package including medical insurance with pharmacy benefits, dental and vision insurance, a 401k retirement plan, paid vacation, and more.
The Color & Curl Concierge / Colour & Curl Specialist role is vital to Sally Beauty Holdings, focused primarily on driving growth in the color and curl segment of the business. This specialist acts as the steward and expert in all aspects related to hair color and curl/texture. They play a crucial role in delivering exceptional customer service, providing expert consultations, and supporting the development of technical, social media, business, and sales skills within the broader team. The CCC/CCS demonstrates extensive product knowledge and contributes to the expansion of brand awareness and market share by building lasting customer relationships and leveraging market analysis to introduce new concepts and products.
In this role, one is responsible for creating increased customer retention and loyalty through personalized advice and education. The CCC/CCS offers color and curl/texture consulting services not only to retail customers but also to professional beauty salons, barbers, spas, schools, and licensed cosmetologists. The position requires a keen ability to stay informed about emerging trends and to adapt sales techniques accordingly in response to the competitive beauty market. This expert will also maintain high standards of merchandising and store presentation following brand guidelines to ensure an inviting atmosphere. The position includes responsibilities such as handling customer inquiries and concerns, providing virtual and in-store education, and sometimes managing cash handling and store opening and closing duties.
Employees in this role benefit from a comprehensive training program with online guided learning and certification courses to deepen their expertise. There is a strong emphasis on working collaboratively across departments to keep communication channels open regarding sales progress, customer needs, and vendor relationships. The ideal candidate will have at least one year of retail or sales-focused experience, possess a cosmetology license (highly preferred), and have a flexible schedule to accommodate shifting business needs, including occasional travel to shows or sales meetings. In alignment with the company’s culture, the CCC/CCS will embody CosmoProf/BSG culture values, ethics, and professionalism.
Working at Sally Beauty Holdings means joining a passionate and creative team dedicated to the beauty industry. The environment encourages growth, creativity, and continuous education, providing robust product discounts and free samples that allow employees to fully experience and represent the brand. This role is perfect for individuals who are committed to retail excellence and are enthusiastic about staying at the forefront of hair color and curl innovation. For candidates interested in an exciting and growth-oriented career in beauty retail, Sally Beauty Holdings offers an inclusive workspace where you can thrive and find beauty in your unique contributions.
The Color & Curl Concierge / Colour & Curl Specialist role is vital to Sally Beauty Holdings, focused primarily on driving growth in the color and curl segment of the business. This specialist acts as the steward and expert in all aspects related to hair color and curl/texture. They play a crucial role in delivering exceptional customer service, providing expert consultations, and supporting the development of technical, social media, business, and sales skills within the broader team. The CCC/CCS demonstrates extensive product knowledge and contributes to the expansion of brand awareness and market share by building lasting customer relationships and leveraging market analysis to introduce new concepts and products.
In this role, one is responsible for creating increased customer retention and loyalty through personalized advice and education. The CCC/CCS offers color and curl/texture consulting services not only to retail customers but also to professional beauty salons, barbers, spas, schools, and licensed cosmetologists. The position requires a keen ability to stay informed about emerging trends and to adapt sales techniques accordingly in response to the competitive beauty market. This expert will also maintain high standards of merchandising and store presentation following brand guidelines to ensure an inviting atmosphere. The position includes responsibilities such as handling customer inquiries and concerns, providing virtual and in-store education, and sometimes managing cash handling and store opening and closing duties.
Employees in this role benefit from a comprehensive training program with online guided learning and certification courses to deepen their expertise. There is a strong emphasis on working collaboratively across departments to keep communication channels open regarding sales progress, customer needs, and vendor relationships. The ideal candidate will have at least one year of retail or sales-focused experience, possess a cosmetology license (highly preferred), and have a flexible schedule to accommodate shifting business needs, including occasional travel to shows or sales meetings. In alignment with the company’s culture, the CCC/CCS will embody CosmoProf/BSG culture values, ethics, and professionalism.
Working at Sally Beauty Holdings means joining a passionate and creative team dedicated to the beauty industry. The environment encourages growth, creativity, and continuous education, providing robust product discounts and free samples that allow employees to fully experience and represent the brand. This role is perfect for individuals who are committed to retail excellence and are enthusiastic about staying at the forefront of hair color and curl innovation. For candidates interested in an exciting and growth-oriented career in beauty retail, Sally Beauty Holdings offers an inclusive workspace where you can thrive and find beauty in your unique contributions.
Job Requirements
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG culture values and adhere to our company code of ethics and behavior
Job Criteria
Experience
No experience required
Job Location
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