051 - Bashas' Starbucks Asst. Team Lead - Brown & Higley

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

competitive compensation

Retirement benefits

Medical insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Scholarship Opportunities

store discount programs

Job Description

Bashas' is a well-established grocery store chain known for delivering high-quality products and exceptional customer service across its locations. The company has integrated Starbucks within its stores, combining the beloved Starbucks Experience with the convenience of grocery shopping. Bashas' dedication to excellence, community involvement, and a welcoming atmosphere ensures that both customers and employees enjoy a positive environment. The Asst. Barista Team Lead position at Bashas' Starbucks unit represents an exciting opportunity for individuals passionate about customer service and coffee culture to contribute to daily store operations and lead a dynamic team.

As an Asst. Barista Team Lead, you will play a crucial role in upholding the Starbucks Experience, which emphasizes quality beverages, exceptional customer relations, and a welcoming environment. This position involves a variety of responsibilities centered on delivering prompt service, ensuring product quality, and maintaining the store's cleanliness and safety. As a team lead, you will support and motivate your colleagues, helping to create a positive workplace culture while also engaging directly with customers to meet their needs and exceed expectations. Your role will be instrumental in driving customer satisfaction and operational success by managing the flow of daily activities within the store's front end.

This full-time or part-time position requires a proactive, friendly individual who thrives in fast-paced settings and is committed to safety, quality, and service excellence. You will be responsible for following health, safety, and sanitation standards to ensure the best possible experience for customers. In addition, the role involves some physical activity, including standing for extended periods, lifting up to 50 pounds, pushing, and bending. Bashas' values integrity and transparency, so acting in alignment with these core values while representing both Bashas' and Starbucks brands is essential to this role.

The position offers competitive weekly compensation and a comprehensive benefits package, including retirement plans, medical, dental, and vision insurance for employees and eligible dependents, tuition reimbursement, and scholarship opportunities. The store discount program and a supportive, fun work environment where community nourishment is a priority further enhance the job perks. Bashas' encourages internal promotions and rehires, with clear guidelines on application and endorsement processes to foster career development within the company. As the Asst. Barista Team Lead, you will have the opportunity to grow your leadership skills while being an essential part of a vibrant team dedicated to customer delight and operational excellence.

Job Requirements

Must be 18 years of age
Must be 21 years of age for any position that serves alcohol
Ability to stand for extended periods
Capability to lift and stock items up to 50 pounds
Must be able to push, bend, walk, and use keyboard and telephone
Availability to work flexible shifts including weekends and holidays
Must be recommended by current leader for internal transfer, promotion, or rehire candidates

Job Qualifications

High school diploma or equivalent
Previous experience in customer service or retail preferred
Familiarity with coffee preparation and Starbucks product knowledge is a plus
Strong communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Demonstrated leadership or team lead experience is desirable
Basic math skills for cash handling
Commitment to health, safety, and sanitation standards

Job Duties

Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
Ensure compliance with safety regulations, health department and weights and measures requirements
Provide quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards
Follow health, safety and sanitation guidelines for all products
Act with integrity, honesty, and knowledge that promote the culture, values, and the mission of both Bashas’ and Starbucks
Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment
Anticipate customer and store needs
Follow Bashas’ operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members
Maintain a clean and organized workspace so that members can locate inventory and product as needed
Recognize and reinforce individual and team accomplishments
Assist with new member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
All other related duties as assigned