007 - Bashas' Starbucks Assistant Team Lead - Hayden & Indian School

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

competitive compensation
Retirement benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Scholarship Opportunities
store discount programs
fun work environment

Job Description

Bashas' is a well-established grocery store chain known for its commitment to quality products and exceptional customer service. The company operates numerous locations and prides itself on creating a welcoming shopping experience for its customers. Bashas' Starbucks locations, in particular, blend the premium coffee experience of Starbucks with the neighborhood charm and convenience of Bashas' stores. As a part of this unique collaboration, Bashas' Starbucks locations emphasize not only providing quality beverages and food items but also fostering a positive and inviting environment for customers to enjoy.

The Assistant Barista Team Lead position at Bashas' Starbucks is crafted for individuals who excel in fast-paced environments and who take pride in delivering legendary customer service. This role is pivotal in creating the Starbucks Experience for Bashas' customers, which involves prompt service, quality beverages, and maintaining a clean and comfortable store environment. The Assistant Barista Team Lead works closely with the store team to raise the bar in service excellence and operational efficiency.

Operating as a front-line leader within the store, the Assistant Barista Team Lead balances customer interaction and team management while ensuring compliance with health and safety standards and company policies. The successful candidate will have a deep appreciation for the Starbucks brand, along with the ability to uphold Bashas' standards for operational excellence and customer engagement. This role not only requires outstanding service delivery skills but also the ability to lead, mentor, and support team members throughout their shifts. The Assistant Barista Team Lead will play an essential part in ensuring that each customer encounter reinforces the company’s culture, values, and mission.

Given the fast-paced setting, the Assistant Barista Team Lead must be capable of maintaining composure during busy periods and unusual events, ensuring the environment remains comfortable and clean. This position also provides the opportunity to support team growth through training and positive reinforcement of individual and group accomplishments. Bashas' Starbucks offers competitive compensation paid weekly along with benefits such as medical, dental, and vision insurance, retirement plans, tuition reimbursement, scholarships, and store discounts, creating a rewarding work environment.

This role is ideal for candidates who are committed to excellence in customer service, enjoy working in a community-focused retail setting, and are eager to take on leadership responsibilities that directly impact team performance and customer satisfaction.

Job Requirements

  • Must be 18 years of age
  • Must be 21 years of age for any position that serves alcohol
  • Ability to stand, sit, lift and stock up to 50 lbs
  • Ability to push, keyboard, use telephone, walk and bend
  • Availability to work flexible hours including weekends and holidays
  • Must pass any required background checks
  • Must follow company operational policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Strong interpersonal and communication skills
  • Basic knowledge of health and safety standards
  • Leadership or team lead experience is a plus
  • Ability to maintain composure under pressure
  • Basic math skills for cash handling
  • Willingness to learn and grow within the company

Job Duties

  • Deliver legendary customer service by acting with a customer comes first attitude and connecting with the customer
  • Ensure compliance with safety regulations, health department and weights and measures requirements
  • Provide quality beverages, whole beans, and food products consistently by adhering to all recipe and presentation standards
  • Follow health, safety and sanitation guidelines for all products
  • Act with integrity, honesty, and knowledge to promote the culture, values, and mission of Bashas' and Starbucks
  • Maintain a calm presence during high volume or unusual events
  • Anticipate customer and store needs
  • Follow Bashas' operational policies and procedures including cash handling and safety and security
  • Maintain a clean and organized workspace
  • Recognize and reinforce individual and team accomplishments
  • Assist with new member training by coaching and positive reinforcement
  • Perform all other related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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