21st Mortgage

21st Mortgage opened its doors in downtown Knoxville in 1995. Today, we are the largest employer in Downtown Knoxville having reached over 1,000 team members. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations. Since 2006, 21st Mortgage has been the largest employer of graduates from The University of Tennessee, Maryville College, Carson Newman University, and ETSU. 21st Mortgage has also been recognized as a 'Top Workplace' in Knoxville numerous times, and has been specifically recognized as a 'Top Employer for Benefits Package' and 'Leadership' awards. 21st Mortgage is the largest manufactured home lender in the United States. We've consistently operated profitably every month since our inception, including during the challenging recession years of 2008-2011. Currently, we are booking over $250 million in new loans monthly, with nearly $19 billion in our current portfolio, a testament to our stability, resilience, and continued success in the manufactured housing finance industry. 21st Mortgage has earned consistent recognition as having the premier work environment in Knoxville. With a focus on competitive compensation, outstanding benefits, and ample opportunities for internal career advancement, we are committed to fostering the growth and success of our employees. 21st Mortgage has a strong history of promoting from within, which is why we place great emphasis on carefully selecting candidates for all positions. We view our entry-level roles as valuable training opportunities, allowing team members to learn our business and build a path to advancement within the company. One of the most sought-after positions at our company is that of Financial Counselor. This entry-level role requires no prior experience and offers an excellent opportunity to develop transferable skills that apply across the mortgage industry. For individuals with a college degree, this position serves as an ideal starting point in the mortgage industry, and we encourage you to consider it as the first step in your career journey. Our mission is to make homeownership accessible to everyone interested in manufactured homes, while delivering outstanding customer service that ensures our clients can successfully maintain their homes. We are dedicated to achieving these goals by attracting and retaining the best talent, and providing them with the tools, systems, and support needed to create a superior customer experience at every step. Through our commitment to excellence, we strive to build lasting relationships with our customers and empower them to achieve their homeownership goals.