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Interview Questions

Top 40 Fast-Food Worker Interview Questions (& Expert Answers)

As many as 61% of job seekers find the interview process to be crucial in shaping their opinion of an employer. To make a great first impression (and properly evaluate candidates), you want to go through the most important questions to ask in a Fast-Food Worker interview.

job interview process importance in shaping a candidate's opinion of an employer

[Source: Robert Walters Group]

Table of Contents

Below you'll find the top 12 questions that most recruiters tend to ask during the interview. To ensure you're well-prepared, read them all and then practice answering using your own experiences from work.

1. Skills and Experience Fast-Food Interview Questions

2. Customer Service Fast-Food Worker Interview Questions

3. Fast-Food Worker Situational and Behavioural Questions

Types of Interview Questions for Fast-Food Worker Position

  • Fast-Food Worker Interview Questions About Skills and Experience: Just like every other interview, this one, too, should start with more general questions that will give the employer a better idea of how the candidate's experiences, background and future aspirations fit into their work culture.
  • Food Service Worker Interview Questions About Customer Service: Customer service is one of the most important aspects of running a successful fast-food business. While a Fast-Food Worker should know how to ensure customers' satisfaction at all times, they should also be able to explain which methods they use to make guests always feel comfortable and welcome.
  • Fast-Food Worker Situational and Behavioral Questions: Behavioral questions show you how a candidate would navigate different situations a Fast-Food Worker normally encounters at their jobs.

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What Are the Top Interview Questions for Food Service Workers?

In total, we've prepared 40 questions that you can use to evaluate candidates for the job. Make sure to pick the ones that suit your hiring needs and focus on skills that will benefit your entire team.

28 More Questions for Food Service Worker Interview

  • Do you enjoy working in a team?
  • Tell me about a time when you were required to learn a new skill on the spot.
  • How do you usually handle large orders?
  • What would you do if you saw a colleague not following hygiene standards?
  • How comfortable are you with helping other workers in the kitchen?
  • What do you think makes for a great Fast-Food Worker?
  • Were you ever tasked with training a new employee? What did you teach them?
  • What keeps you motivated during long shifts?
  • How do you stay in good physical shape to cope with this job's physical requirements?
  • Tell me about a time when you successfully resolved a customer complaint.
  • What would you do if you saw there's been an error on an order?
  • Do you use a specific strategy to upsell menu items?
  • What do you think is the most effective way to communicate with customers?
  • When was the last time you made a mistake and what did you learn from it?
  • What would you do if you were serving a customer who is rude to other staff members and not following the restaurant's rules?
  • How do you usually approach learning new skills?
  • When was the last time you faced a challenge at work? What was the outcome?
  • How do you handle orders from customers with dietary restrictions or severe allergies?
  • What do you enjoy the most about your job?
  • What is your current availability?
  • When was the last time you received constructive criticism? What happened?
  • Give me an example of a time when you received excellent customer service.
  • How do you connect with regular customers to make them feel welcome?
  • What's your experience with different types of kitchen equipment?
  • Tell me about your experience handling cash and credit cards.
  • What would you say are your top three strengths?
  • Why would you like to work for us?
  • What was the best thing about your previous jobs?

How To Prepare for a Fast-Food Worker Interview

To get ready for your job interview, follow these three simple steps.

1. Research the company

The chart below shows what sources candidates use the most to find out more about their potential workplace. It can also guide you in the right direction when doing your own research.

Researching the company before your interview helps you understand its values and work culture. Once you understand the business on a deeper level, you can adjust your answers to fit their needs and requirements.

2. Practice your answers

Familiarize yourself with the most commonly asked Fast-Food Worker interview questions and practice what to say. By doing this, you leave little room for saying the wrong things or not knowing what to say at all.

3. Come up with your own set of questions

At the end of an interview, you will most likely be asked if you have any questions for the recruiter or hiring manager. Here is what you can ask after a Fast-Food Worker job interview:

  • Will I be working shifts and if so, will I know my shifts in advance?
  • Can you tell me a bit more about the team and the people I would be working with?
  • Do you provide training for your new hires?
  • Do you offer any bonuses or non-monetary benefits?

Tip: After your fast food worker interview, a follow-up email can help you stand out in the hiring process.

How To Hire the Best Fast-Food Worker for Your Establishment

To attract, evaluate and select ideal candidates, try the following steps:

  • Create a clear job description outlining key requirements and responsibilities.
  • Conduct your interviews in person if possible, so that you can better assess a Fast-Food Worker candidate's communication and social skills.
  • During the interview, observe the candidates' communication style, attitude and enthusiasm.
  • Give the candidates on-the-spot tasks, such as preparing a menu item or handling a cash transaction to evaluate their practical skills.
  • Offer an attractive salary and benefits package.
  • Show them what potential they have for career growth and development within your establishment.
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Written by Rea Gierran

Content Specialist

With a background in Communication Arts, Rea's expertise lies in content marketing and copywriting. Her published works can be seen on online news websites such as Rappler and Adobo magazine. Outside of her work, Rea takes on the role of a “momager” for Shiro, a TikTok dogfluencer.

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Reviewed by Stefan Petrov

Editor and SEO Content Writer

With over 10 years of experience as a writer and editor, Stefan has worked in the automotive, IT, health and hospitality industries. Familiar with Google Search Console and other SEO tools like Ahrefs and Semrush, Stefan uses his experience to create content that's visually appealing to the user but also ranks in the SERPs.