Position: Rooms Executive (EAM, The Ritz-Carlton)
About: The Ritz-Carlton Orlando Grande Lakes is looking for a Director of Rooms Operations to join their team and be responsible for the strategic leadership of the property’s Rooms department. This role involves planning, developing, and implementing strategies to ensure exceptional guest service and maximize financial performance while maintaining brand standards and employee satisfaction. The Ritz-Carlton brand is known for providing luxurious and exceptional hospitality experiences worldwide, setting the standard for excellence in care and comfort for all guests.
Requirements: 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, or management operations; OR 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, or management operations
Benefits: comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off including sick leave where applicable, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, may include stock awards and deferred compensation plans