Position: Operational Consultant
About: Playa Bowls is a fast-casual restaurant concept founded in 2014, serving high-quality, innovative acai products to promote healthier lifestyles and foster a sense of fun and togetherness. With a focus on delivering delicious bowls with authenticity and passion, Playa Bowls has grown from a humble beginning into a 250-unit operator and franchisor, deeply embedded in local communities.
Requirements: Bachelor’s degree or equivalent work experience required; 3-5 years’ relevant experience; previous experience in a multi-unit business environment; franchise/license operations experience preferred; proficient in Google Suite, FranConnect (Franchise Management Software), and Microsoft Office; ability to build strong working relationships with franchisees and community partnerships; demonstrated ability to consult with and influence franchisees/licensees; advanced knowledge of consultative approaches and experience guiding leaders to make solid business decisions; strong business acumen skills with the ability to plan and set clear priorities to achieve business objectives; ability to work independently and adapt to changing environments; excellent communication skills, both written and oral, as well as listening skills; ability to multi-task, have strong organization skills, and be detail-minded; proven ability to manage conflict and change management; personality traits include passion for the business and brands, strong follow-up, empathy, and commitment
Benefits: medical insurance, vision insurance, dental insurance, 401(k) plan, employer-paid life insurance, short-term disability, health savings account, paid time off, paid holidays, 50% off and one free bowl during shift; 30% off when not working
