Position: Medical Receptionist – Huntsville, AL
About: American Family Care serves as the initial point of contact for patients and visitors, ensuring a smooth and efficient front desk operation. This role is responsible for patient registration, insurance verification, medical record management, billing, and payment collection. The Patient Insurance Specialist plays a vital role in maintaining the flow of administrative tasks while delivering exceptional customer service. This role will have a 3-to-4-day work week and alternating weekends.
Requirements: High school diploma or equivalent required; Associate degree or certification in Office/Medical Administration preferred; Minimum 3 years of experience in a medical office setting required; Strong understanding of health insurance processes is highly desirable. Strong customer service and communication skills; Proficiency in Microsoft Office and electronic medical records (EMR) systems; Exceptional organizational and multitasking abilities; Attention to detail and ability to maintain confidentiality in compliance with HIPAA regulations.
Benefits: health insurance, 401(k)