Position: Hotel Front Desk Receptionist
About: Hotel Lotus Merriam/Kansas City is seeking an enthusiastic and service-focused hotel front desk agent to join our guest services team. The ideal candidate will welcome guests, manage accounts, answer inquiries, and handle complaints to ensure an excellent guest experience, with a focus on communication skills and guest satisfaction. If you enjoy positive interactions in a hospitality environment, apply now!
Requirements: High school graduate, GED recipient, or equivalent; at least one year of hospitality industry experience as a hotel front desk agent or similar position preferred; strong customer service, interpersonal, organizational, and time management skills; familiarity with handling telephone calls and resolving stressful situations; working knowledge of Microsoft Office and reservation management systems
