Position: Event Services Coordinator
About: As a Part-Time Event Services Coordinator, you will support the Services Team by handling daily administrative and clerical duties while also facilitating event execution. You will engage with first-time and repeat Guests who have a stay or event activation in any one of our Resorts, Convention Centers, Theme Parks, ESPN Wide World of Sports, Water Parks, Disney Springs, and/or other event venues. Collaboration, organization, communication, and the ability to multi-task are keys to success on this high-volume, fast-paced Team. Partners include, but are not limited to, Disney Imagination Campus, Resort Sales, Sports Sales, Group Reservations, Sports Travel, Resort Operations, Park & Resort Event Operations, Sports Operations, Disney Event Group, Encore, Group System Support, Transportation, and Security. You will report to the Senior Event Services Manager. This position is located in Celebration, FL.
Requirements: Passion for delivering outstanding Guest Service, and at least 6 months of work experience in responding to and resolving complicated guest inquiries and issues; Knowledge of Group Markets, Catering/Banquets, Conventions, Resorts Rooms, and Events; Flexibility in scheduling and availability to work nights, weekends, and holidays based on event schedules and needs; Attention to detail and prioritization skills in handling many requests at the same time; Ability to work independently and collaborate with the team to improve efficiency, knowledge-share, problem-solve, and maintain close partnerships with cross-functional teams; Computer proficiency within a Windows environment; Eagerness to learn new and evolving software applications
Benefits: Health insurance, Educational opportunities, Rewards package, Savings benefits, Special extras
