Position: Director of Guest Experience
About: Four Seasons is a luxury hotel company known for providing exceptional guest experiences across the globe. With a focus on genuine hospitality and world-class service, Four Seasons aims to create lasting impressions for guests and residents alike.
Requirements: Bachelor’s degree in hospitality management, business administration, or related field (Master’s degree preferred); minimum 7-10 years of experience in guest services, customer experience, or hospitality management; proven experience leading a team and driving guest satisfaction improvements; strong background in data analysis and using customer feedback for strategic decisions; exceptional leadership, communication, and interpersonal skills
Benefits: Energizing Employee Culture where you are encouraged to be your true self, Comprehensive learning and development programs to help you master your craft, Inclusive and diverse employee engagement events all year-round, Exclusive discount and travel programs with Four Seasons, Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan), And so much more!
