Position: Concierge job
About: The Concierge at Air Methods offers personalized recommendations and assistance in booking events, activities, tours, attractions, and other services that travelers seek in their destinations. The role involves working closely with guests, lodging partners, and supply partners to ensure extraordinary customer service and memorable vacation experiences.
Requirements: High school diploma or general education degree (GED) and one to three years related experience and/or training; 1-2 years of sales (or upselling) experience in a performance-driven environment; extraordinary guest service skills; expert-level knowledge of the local area and attractions; knowledge of travel and/or ticket industry and concierge experience preferred. Adaptable and able to support change within the business; ability to overcome objections and offer alternate solutions; timeliness and a professional appearance; excellent written and verbal communication skills (fluent English required, bilingual a plus); strong listening skills to identify customer need; self-motivated with the ability to work independently in a sales-driven environment; ability to occasionally lift up to 25 pounds and stand for long periods; proven ability to juggle multiple duties and prioritize. Intermediate with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook; demonstrated ability to type 30-40 wpm.
Benefits: health insurance, dental insurance, paid time off
