Position: Admissions Manager
About: The organization is seeking an Admissions Manager to oversee and manage the admissions process, working closely with families and clients to communicate all details, including financial information and insurance verification. This role reports to the Director of Admissions and is based in a remote/home office setting in Colorado.
Requirements: Bachelor’s degree preferred; high school diploma or equivalent required; two years’ experience in substance abuse, mental health field, residential admissions required; 2+ years supervisory experience; experience with CRM system preferred; valid, non-restricted Colorado driver’s license; current CPR certification or ability to gain certification within the first 30 days of employment; familiarity with ASAM criteria, HIPAA, and 42 CFR Part 2 compliance; on-call availability evenings and weekends via telephone; detail-oriented, thorough and precise organization; excellent verbal and written communication skills; strong customer service and relationship building skills; ability to listen well and offer solutions; results-driven with a proven track record of meeting and exceeding defined goals; ability to act with integrity, professionalism, and confidentiality; strong collaboration skills with the ability to think creatively and share ideas; ability to manage time effectively; ability to make decisions using sound judgment, data, and advice; knowledge of industry and trauma-integrated care; proficient with Microsoft Office Suite or related software; proficiency with or the ability to quickly learn the organization’s CRM system.
Benefits: Health and Wellness: Medical, dental, and vision insurance; supplemental accident and hospital indemnity coverage; Voluntary Term Life insurance; Employee Assistance Program; Monthly wellness reimbursement, Financial: Competitive salary; Employee recognition and rewards programs; Employee referral incentive program; Employer-sponsored 401(k) plan, Work/Life Perks: Professional growth and development; Continuing education reimbursement; Unlimited paid time off (exempt employees) + sick days; Paid time off policy (non-exempt employees) + sick days; Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt)
