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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,000.00 - $62,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Employee Meals
Employee Discounts
Job Description
Zingerman's Delicatessen is a renowned specialty foods company located in Ann Arbor, Michigan, celebrated for its outstanding artisan sandwiches, gourmet cheeses, and exceptional catering services. Established as a cornerstone of the local culinary community, Zingerman's is dedicated to providing high-quality foods while fostering a unique and inclusive workplace culture. The organization’s philosophy combines food excellence with a commitment to servant leadership, entrepreneurship, and continuous improvement, making it an inspiring place to work for food enthusiasts and professionals alike.
Zingerman's Delicatessen operates a bustling catering kitchen that supports a wide range of events, from intimate gatherings to large celebrations. This ... Show More
Zingerman's Delicatessen operates a bustling catering kitchen that supports a wide range of events, from intimate gatherings to large celebrations. This ... Show More
Job Requirements
- minimum 2-3 years experience in a high-end restaurant
- minimum 1-2 years of experience in a manager or supervisor role
- ability to work effectively in a no-drama workplace
- Serv-Safe food certification
- strong computer skills
- excellent planning, organization, and coordination skills
- strong interpersonal skills
- ability to work independently
- willingness to work holidays, weekends, and peak periods
- valid driver's license with no restrictions
- physical ability to bend, stoop, walk, and stand for long periods
- ability to safely relocate up to 40 pounds
- ability to ascend and descend multiple levels of the deli building
Job Qualifications
- minimum 2-3 years experience in a high-end restaurant
- minimum 1-2 years of experience in a manager or supervisor role
- high levels of emotional intelligence and ability to work effectively in a no-drama workplace
- experience in event planning and managing details of executing an event
- inventory and costing experience preferred
- strong computer skills: caterease, google docs, HRIS
- strong and effective written and verbal communication skills
- great problem solving skills, especially in-the-moment
- Serv-Safe food certification
- provides leadership that inspires teamwork, generates energy, enthusiasm, and drives results
- has a reputation for excellent relations with customers, vendors, other ZCoB businesses, and kitchen staff
- has the ability to design, implement, and to continuously improve the systems and procedures that lead to success
- has experience in the training and development of staff members
- is self-directed and able to work independently, as well as be an integral member of the Delicatessen management team
- has the ability to deliver the Zingerman's experience to internal and external guests of Zingerman's catering and events
- able to work holidays, weekends, events, and other peak periods of the catering business
- willingness to ask for help and assistance where needed in order to get great food and service to guests
- desired - experience with Lean management, continuous improvement and open book management
Job Duties
- bring all guests and staff amazing Zingerman's catering and events experiences
- arrives on time for all scheduled shifts, meetings, and classes
- responsible for hiring, training, coaching, and performance reviews for catering production staff, following the principles of servant leadership, stewardship, and Zingerman's entrepreneurial approach
- resolves any customer complaints that are passed up from staff and/or asks for help from the catering director or catering sales manager
- provides hands-on help to kitchen and sandwich line staff when needed
- passes all training requirements required of catering production, kitchen, and back of house staff
- revises catering training documents as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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