Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Benefits
competitive hourly wage
Tips included as part of compensation
Opportunity to learn coffee brewing and roasting techniques
Friendly and supportive work environment
Employee discounts on coffee products
Participation in company events
opportunity for skill development and growth
Job Description
Zingerman's Coffee Company is a renowned wholesale coffee roaster based in Ann Arbor, Michigan, known for supplying exceptional single estate, small batch coffees to a wide range of cafes, restaurants, and businesses. The company prides itself on maintaining high-quality standards throughout its roasting process, producing distinctive coffee flavors cherished by coffee enthusiasts. Zingerman's Coffee Company is more than just a coffee supplier; it actively engages with the coffee community by serving its premium roasted coffees at its own coffee bar located on the southside of Ann Arbor. This coffee bar not only offers customers an opportunity to experience fresh and... Show More
Job Requirements
- Able to work holidays and weekends
- Experience working in customer service or retail preferred
- Experience working in a food service environment preferred
- Experience using a point of sales system
- Reputation for providing great service to guests and co-workers
Job Qualifications
- Experience working in customer service or retail preferred
- Experience working in a food service environment preferred
- Experience using a Point of Sales system
- Reputation for providing great service to guests and co-workers
- Able to work holidays and weekends
Job Duties
- Greets and assists our guests with enthusiasm and high energy (shop and phone)
- Brews and converses on all brewing methods for teas and coffees
- Prepares espresso based drinks (milk steaming, drink construction)
- Tastes and scores coffee at least once per shift, logging the results
- Adjusts coffee as needed for best tasting espresso
- Continually improves personal skills and knowledge around coffee
- Handles monetary transactions and sales using Point of Sale system
- Follows opening, closing and other procedural checklists
- Restocks/rotates products
- Learns and shares the basics of our coffee roasting process and production schedule
- Recognizes, acknowledges and communicates errors and potential quality problems
- Assists in keeping dining areas and workspaces neat, clean and sanitary
- Participates in the effectiveness of financial measurements
- Participates actively in huddles, meetings, and Zingerman's events
- Arrives on time for all shifts, meetings, and classes
- Adheres to dress code standards
- Passionate for great coffee and great service!
Job Location
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