Zeppole-Server Assistant (Seasonal)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $9.25 - $14.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Marriott International is a renowned global hospitality company dedicated to delivering exceptional experiences through its diverse portfolio of hotels and resorts. With a commitment to quality and guest satisfaction, Marriott International strives to create memorable stays for every traveler. The company values inclusivity and equal opportunity, fostering a welcoming environment for all employees and guests. As part of its dedication to service excellence, Marriott continuously invests in the development of its associates, emphasizing the importance of professionalism, safety, and quality standards in all operations.

The Guest Service Support Expert position at Marriott International plays a crucial role in enhancing the overall guest experience by supporting food and beverage operations. This role is much more than just serving food; it involves creating a welcoming and efficient environment where guests feel valued and cared for. The Guest Service Support Expert is responsible for a variety of tasks that ensure smooth operations, such as setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies. This position demands a hands-on approach, requiring individuals to be active, attentive, and ready to assist in multiple areas.

Working as a Guest Service Support Expert involves physical activity, including standing, sitting, or walking for extended periods and moving across various surfaces that might be uneven or slippery. The role also requires handling physical tasks like moving objects up to 25 pounds individually or up to 50 pounds with assistance, as well as reaching, bending, twisting, pulling, and stooping. Attention to detail is vital, particularly when managing the menu and ensuring all food and beverage services meet Marriott's high standards.

Marriott International emphasizes the importance of a safe workplace, adherence to company policies, and maintaining a professional appearance and communication style. The company's culture encourages associates to take the initiative and deliver exemplary service that contributes to a positive and memorable guest experience. While no prior related work experience is required for this entry-level position, previous experience in a food and beverage environment is preferred but not mandatory. Marriott International provides an inclusive and supportive workplace where employees can grow and be recognized for their contributions.

Overall, the Guest Service Support Expert position is an excellent opportunity for individuals looking to start or develop their careers in the hospitality industry. It offers hands-on experience within a globally respected company known for its commitment to quality and guest satisfaction. Marriott International’s dedication to equal opportunity employment ensures that all associates are valued and supported, creating a dynamic and diverse work environment. By joining Marriott, employees become part of a culture that celebrates diversity, fosters career growth, and prioritizes exceptional service standards.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • ability to stand, sit, or walk for extended periods
  • capability to move over uneven or slippery surfaces
  • ability to lift objects up to 25 pounds independently and up to 50 pounds with assistance
  • willingness to perform physical activities including bending, twisting, pulling, and stooping
  • commitment to maintaining a professional appearance and communication
  • ability to work as part of a team

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • no related work experience required
  • previous experience in a food and beverage environment preferred
  • no supervisory experience required
  • excellent communication skills
  • ability to follow company policies and procedures

Job Duties

  • set tables before guest arrival
  • assist kitchen staff in food preparation and service
  • clean and sanitize work areas and equipment
  • replenish supplies as needed
  • manage the menu by reading and visually verifying information
  • maintain a safe and clean workplace according to company standards
  • provide support to ensure smooth food and beverage operations

Job Criteria

Experience

Entry Level (1-2 years)


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