Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
bonus incentives
Flexible Schedule
team environment
Employee Discounts
Paid Time Off
Career development opportunities
Equal employment opportunity
Job Description
City Cruises is a leading provider of unique and memorable experiences on the water and land, operating in vibrant locations such as San Francisco and Berkeley. With over 40 years of history, City Cruises has grown organically and through acquisitions to include a diverse portfolio of more than 25 brands that welcome upwards of 30 million guests and riders annually. The company’s dedication to excellence and guest satisfaction is evident in its vibrant culture that promotes communication, creativity, and cooperation among its team members. It embraces diversity and equal employment opportunity, fostering an inclusive environment where every employee is respected... Show More
Job Requirements
- Minimum 6 months food service experience preferred
- Minimum 6 months hospitality experience with knowledge of food, wine, and spirits
- Must be 21 years or older
- Food handler certification required
- TIPS certification desirable
- Excellent communication and customer service skills
- Must be able to obtain a TWIC
- Experience with a Point of Service (POS) system
- Availability for day, evening, weekend, and holiday shifts with flexible scheduling
Job Qualifications
- Minimum 6 months food service experience preferred
- Minimum 6 months hospitality experience with knowledge of food, wine, and spirits
- Must be 21 years or older
- Food Handler Certification required
- TIPS certification desirable
- Excellent communication and customer service skills
- Must be able to obtain a TWIC
- Experience with a Point of Sale (POS) system
- Flexible schedule including day, evening, weekend, and holiday shifts
Job Duties
- Provide attentive service for various products including champagne brunch buffet, cocktail receptions, and plated meal service
- Navigate stairs while carrying trays of food
- Set up, restock, and clean dining room during each shift
- Perform all duties efficiently within allotted time
- Collaborate with vessel operations crew and kitchen team to ensure guest satisfaction
- Collect money, make accurate change, and input transactions into POS
- Serve guests and fulfill server orders promptly and courteously
- Check IDs according to beverage guidelines
- Handle difficult customer service situations diplomatically while maintaining standards and following liquor laws
- Maintain personal grooming and professional presentation
- Work well within a team environment
- Share knowledge of products and San Francisco trivia with guests
- Adhere to all safety standards
- Perform additional job duties as assigned
Job Location
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