Wylie, TX - Runner - Suites

B&B Theatres is a well-established movie theater chain known for providing exceptional cinematic experiences across its locations. Renowned for blending the magic of movies with excellent customer service, B&B Theatres prides itself on creating a welcoming and entertaining environment for guests. As a company, B&B Theatres commits to values such as family, fun, innovation, joy, and integrity. These core values are not only embraced by management but are expected to be lived daily by all employees, helping to foster a collaborative and enjoyable workplace. B&B Theatres operates year-round, including holidays, which are some of the busiest times. This requires a flexible approach to scheduling while maintaining a strong commitment to providing memorable entertainment experiences.

The Runner position at B&B Theatres plays an essential role in supporting both kitchen operations and guest services, ensuring smooth coordination between the back-of-house team and the front-of-house staff. Hiring for this role focuses on candidates who are proactive, detail-oriented, and customer-service focused to help deliver food swiftly and accurately while maintaining the highest standards of hygiene and food safety. The Runner assists kitchen staff with basic food preparation tasks, expedites food orders promptly to guests, and is responsible for maintaining cleanliness and organization in the dining and service areas. This role requires excellent multitasking skills as well as the ability to work efficiently under pressure in a fast-paced environment.

Employees in this role are encouraged not only to fulfill their specific duties but also to contribute to the overall guest experience by demonstrating professionalism, courtesy, and responsiveness. They act as a critical touchpoint in communicating guest needs and feedback to the appropriate team members, ensuring a smooth operation that aligns with the company’s mission to create magical and meaningful experiences. The position supports the holistic goal of delivering excellent entertainment and dining service experiences, where each interaction leaves a positive and lasting impression on guests. Candidates must be prepared for a work schedule that may include holidays and weekends, reflecting the theaters’ commitment to being open 365 days a year.

At B&B Theatres, newcomers receive training on food safety, hygiene, and customer service. The company also values employees who enjoy working as part of a team and have the flexibility to adapt to various tasks as needed. While entry-level experience in a food service or restaurant environment is preferred, a positive attitude, strong communication skills, and a willingness to learn are equally important. Physical stamina is necessary, as the role involves standing and walking for extended periods and carrying items up to 35 pounds. The position offers an engaging environment where employees find joy and fun as part of the B&B Theatres family, making it an ideal opportunity for individuals seeking a dynamic and rewarding work experience within the entertainment and hospitality industry.