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Writing Center Receptionist - Student

Job Overview

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Employment Type

Temporary
Internship
Part-time
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Compensation

Hourly
Range $14.75 - $19.25
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Work Schedule

Flexible
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Benefits

flexible schedule
hourly wage
Student employment experience
Work in an educational environment
skills development opportunities
Supportive work setting
Networking opportunities

Job Description

Oklahoma City Community College (OCCC) is a well-established institution dedicated to providing quality education and fostering student success. Known for its commitment to academic excellence, OCCC offers a wide array of programs and services aimed at supporting its diverse student population. The college emphasizes a supportive learning environment and encourages student involvement in various campus activities. As a vibrant educational community located in Oklahoma City, OCCC continually strives to create opportunities that enhance the academic and personal growth of its students. The Writing Center, part of OCCC's Division of Arts, English & Humanities, plays a crucial role in supporting students' academic journeys by offering tutoring and writing assistance services. The center ensures that students have access to resources that improve their writing skills, which are essential for academic achievement and career readiness.

The Writing Center Receptionist - Student position is a vital role within this supportive educational environment. This student employment opportunity offers a flexible work schedule with up to 25 hours per week and an hourly wage of $10.00. The position is ideal for current OCCC students enrolled in at least six credit hours during Fall or Spring semesters or at least three credit hours during the summer semester. This role entails performing secretarial and clerical duties that directly contribute to the smooth operation of the Writing Center. The receptionist will serve as the first point of contact for visitors, providing excellent customer service and assisting students while they are using the center's computer resources. Responsibilities also include answering phones, managing appointments, maintaining student records, and helping with basic technological troubleshooting.

Beyond administrative tasks, the position requires strong communication skills, proficiency with Windows and Microsoft Office, and a positive attitude toward customer interaction. The receptionist must also be capable of multitasking and prioritizing duties in a busy college environment. Physical demands are minimal and mainly involve sedentary work with occasional light lifting and frequent movement around the center. This position provides an excellent opportunity for students interested in gaining experience in a professional academic setting while enhancing their customer service, administrative, and computer skills. Additionally, this role supports the college’s mission by promoting tutoring services and contributing to a positive educational atmosphere where students feel welcomed and supported.

Job Requirements

  • Be a current OCCC student enrolled in the required credit hours
  • Have basic computer skills and knowledge of Windows and Microsoft Office
  • Possess efficient typing and communication skills
  • Display positive work relations and excellent customer service
  • Ability to work up to 25 hours per week with flexible scheduling
  • Adhere to college policies and procedures
  • Ability to perform sedentary work with occasional light lifting
  • Complete quarterly health and safety training
  • Participate in emergency drills and safety practices

Job Qualifications

  • Current OCCC student enrolled in a minimum of 6 credit hours for Fall or Spring semester or 3 credit hours for summer semester
  • Basic computer skills, including knowledge of Windows and Microsoft Office
  • Efficient typing skills
  • Written and oral communication skills
  • Positive work relation skills
  • Excellent customer service skills
  • Preferred: 2 years experience in a customer service role

Job Duties

  • Maintain a professional workstation suitable for a college environment
  • Sign students in and out of the Writing Center using the client tracking software
  • Perform clerical duties such as answer the phone, operate Excel for data entry, and send/reply to emails
  • Provide excellent customer service: genuine care for the job, attention to detail, job knowledge, and problem solving
  • Maintain a running list of students waiting for tutoring and assign tutors to students
  • Promote tutoring upon each visit
  • Assist faculty and students in the use of computers and various learning materials
  • Assist with maintenance of student records for the Writing Center and all its support functions
  • Provide basic troubleshooting and cleaning for computers in Writing Center
  • Other duties as needed

Job Criteria

Experience

Entry Level (1-2 years)


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