Army and Air Force Exchange logo

Wright Patterson Starbucks Food Service Worker

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $18.19
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program
Employee status as Department of Defense employee

Job Description

The Exchange is a premier retail and food service establishment operating primarily on military bases, dedicated to serving active duty members, military families, and authorized patrons. Known for its commitment to quality service and community building, the Exchange fosters an environment where employees and customers alike feel valued and appreciated. The organization prides itself on creating a welcoming atmosphere that reflects the unique needs of the military community, making it more than just a place to shop and dine—it is a hub for connection and support on base. With a rich tradition of service, the Exchange supports the mission of the Department of Defense by providing essential retail and food services in an environment that balances fun, professionalism, and efficiency.

As a Barista at the Exchange's Starbucks, you will be at the heart of this community engagement. This role involves crafting hand-made, quality beverages while delivering a customer experience that ensures each visitor feels welcomed and valued. You will be a key player in maintaining the inviting atmosphere where your personality truly shines through. Your daily activities will involve interacting with a diverse customer base in a fast-paced and dynamic setting, where making meaningful customer connections is as important as the quality of the beverages you serve. This position offers flexible scheduling and comprehensive benefits, including medical, dental, life, and disability insurance, paid time off, holiday pay, shift differentials, and a pension plus 401K plan for qualified associates. Additionally, team members enjoy exclusive access to base facilities, participation in a Mass Transit program, and the esteemed status of being a Department of Defense employee.

In this role, you will greet customers warmly, acknowledge their presence promptly, and listen carefully to their needs to recommend suitable products. Your ability to engage customers with genuine enthusiasm will enhance their shopping experience and encourage repeat visits. Your duties extend beyond beverage preparation to actively contributing to the welcoming ambiance that makes the Exchange a vital part of military base life. The Exchange prioritizes employee development, offering the tools and resources necessary for personal and professional growth. This role is suitable for individuals who are passionate about customer service, enjoy working in a community-focused environment, and seek a position that offers both challenge and reward. Joining the Exchange team means becoming part of a supportive network invested in your success and wellbeing, making your work experience truly meaningful and fulfilling.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food and beverage roles preferred
  • Ability to communicate effectively and build rapport with customers
  • Strong interpersonal skills with a friendly and welcoming demeanor
  • Basic mathematics skills for handling transactions
  • Ability to work in a fast-paced environment and manage time effectively

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or food and beverage roles preferred
  • Ability to communicate effectively and build rapport with customers
  • Strong interpersonal skills with a friendly and welcoming demeanor
  • Basic mathematics skills for handling transactions
  • Ability to work in a fast-paced environment and manage time effectively

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the register to let them know you will be right with them
  • Listen to customer needs and ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Entry Level (1-2 years)


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