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Workplace Experience Support Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $72,100.00 - $118,800.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Disability insurance
flexible schedule
Retirement Plan
Performance bonus

Job Description

RSM is a leading global provider of professional services to the middle market, dedicated to instilling confidence in a world of change. With a purposeful mission to empower both clients and employees to realize their full potential, RSM combines exceptional talent and a compelling culture to deliver outstanding service that drives growth and success. As a global organization, RSM emphasizes a supportive and inspiring workplace environment, fostering personal and professional development for all its people. This dynamic and inclusive culture ensures that employees are motivated to excel, contribute meaningfully, and find satisfaction in their work, making RSM a uniquely rewarding... Show More

Job Requirements

  • bachelor’s degree or 4+ years of experience in related field
  • 3+ years of management and/or other experience in similar capacity
  • effective organization, prioritization and time management skills, and strong attention to detail
  • demonstrated ability to apply technical/procedures requirements of the position based on knowledge and experience within specialization
  • ability to lift up to 40 lbs and stand on your feet for an extended period of time
  • demonstrated ability to attract, lead, motivate and retain a team, including providing guidance and feedback
  • demonstrated ability and mange discussions with office leaders, engagement leaders and line of business leadership
  • there is an expectation that you will work in-office five (5) days per week

Job Qualifications

  • bachelor’s degree or 4+ years of experience in related field
  • 3+ years of management and/or related experience in a similar capacity
  • effective organization, prioritization, and time management skills with strong attention to detail
  • demonstrated ability to apply technical and procedural requirements of the position
  • ability to lift up to 40 lbs and stand for extended periods
  • proven ability to lead, motivate, and retain a team including providing guidance and feedback
  • skill managing discussions with office leaders, engagement leaders, and business leadership
  • ability to work in-office five days per week

Job Duties

  • manage ongoing day-to-day ESS projects and tasks within a specific location(s) ensuring quality of work product and efficient and consistent support service
  • direct and coordinate location services including facilities, hospitality, and office operations for complex or multiple office locations
  • collaborate with ESS team members to ensure adequate office coverage and operational success including building environment, appearance, and safety
  • oversee logistics and planning of events and meetings including internal and external attendees
  • manage delivery of daily office operations including visitor management, safety protocols, hospitality experiences, reception, and facilities management
  • work closely with location services director or manager lead and firm leadership to identify process improvement opportunities and efficiencies
  • provide leadership, supervision, guidance, development, and training to location services supervisors and team members

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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