Workplace Experience Coordinator

Seattle, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $23.00 - $33.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Flexible Schedule

wellness programs

Job Description

Moloco is a global technology company that specializes in providing innovative solutions powered by machine learning and automation to help businesses optimize their advertising and monetization efforts. The company's focus on leveraging data-driven insights and cutting-edge technology positions it as a leader in the digital advertising industry. Moloco’s commitment to fostering a dynamic, inclusive, and high-performance culture reflects in its global workplace and employee engagement strategies. As an employer, Moloco values creativity, collaboration, and a human-centered approach, fostering a vibrant environment where employees can thrive and contribute to transformative business outcomes.

The Global Workplace Experience team at Moloco is curr... Show More

Job Requirements

6+ years of relevant experience in hospitality, upscale hotel management, workplace operations or employee experience
exceptional interpersonal skills with a warm, hospitality first approach to creating welcoming, high performing workplaces
ability to incorporate feedback and seek continuous improvement
proven ability to manage multiple priorities and lead large scale projects
self starter with a proactive and positive mindset
strong communication skills and documentation abilities
ability to build strong professional relationships and handle challenges effectively
comfort with evaluating technical workflows and using automation tools
ability to anticipate risks and act decisively under pressure

Job Qualifications

6+ years of relevant experience in hospitality, upscale hotel management, workplace operations or employee experience
exceptional interpersonal skills with a warm, hospitality first approach
actively incorporates feedback into future work and continuously seeks improvement
proven ability to manage multiple priorities and lead large scale projects with confidence and clarity
a solutions focused self starter with a proactive and positive growth mindset
demonstrates clear communication and thoughtful documentation
builds strong relationships and navigates challenges with energy, empathy, and professionalism
comfortable evaluating technical workflows and leveraging tools like AI to streamline or automate manual processes
anticipates risks, adjusts priorities as needed, and acts decisively under pressure

Job Duties

be the culture champion of the offices, build strong relationships with all employees by delivering high touch hospitality driven support
respond promptly and positively to all inquiries in person, via Slack or other channels
provide forward thinking documented proposals for potential enhancements to experiences and in office initiatives
use feedback and data to tailor employee offerings and experiences to meet local needs and preferences
maintain event trackers, highlighting relevant insights and trends to leadership
lead, plan and execute all in office events, ensuring they deliver thoughtful and memorable experiences
identify gaps and opportunities in event strategy to leadership with proposed future solutions
own front desk program standards and ensure seamless execution by onsite teams
serve as a liaison between the city, landlord and internal teams
provide and deliver insights into all workplace related programs
maintain the office's overall look and feel, creating and documenting standards where they don't exist
oversee badging and access control systems to ensure secure and efficient operations
provide badging data sets and insights to all trackers, decks and identify areas of change and abnormalities
meticulous management of workplace contracts, budget tracking and forecasting
oversee vendor onboarding into our financial tools
partner with internal stakeholders like finance and procurement to conduct RFPs and QBRs
lead and execute office related build projects, identifying stakeholders, managing timelines and hosting retrospectives
support office moves and relocations
update and manage internal and external workplace content and playbooks
identify and address communication gaps with a solution orientated mindset
deliver clear, proactive communication plans around events, safety updates and other workplace initiatives
manage vendor relationships, resolve issues promptly and monitor performance against SLA's
manage and maintain vendor related playbooks and required documentation
ability to influence decisions with other stakeholders and colleagues
oversee and adjust local office operations to align with workplace expectations and standards

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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