Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.00 - $29.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, a premier provider in the hospitality industry dedicated to delivering exceptional guest and employee services, meeting and event planning, and conference center management. Unlike typical recruitment agencies, Rapport emphasizes long-term career development and direct employment relationships, fostering a professional and supportive environment where employees, known as ambassadors, have access to comprehensive training programs, continuous skill development, and opportunities for career advancement. As part of the global Compass Group USA, Rapport benefits from an expansive network and a culture that values innovation, diversity, and inclusion, making it a sought-after employer in the... Show More
Job Requirements
- high school diploma or equivalent
- ability to perform essential job functions satisfactorily with or without accommodation
- strong communication skills
- basic computer proficiency
- availability to work flexible hours
- ability to interact professionally with visitors and colleagues in a public environment
- commitment to confidentiality and ethical conduct
Job Qualifications
- excellent listening and oral communication skills
- basic computer skills and knowledge of office technology/equipment
- punctual, dependable, and dedicated to achieving operational excellence
- discreet and committed to maintaining confidentiality
- consistently professional approach with ownership mindset
- ability to work under pressure and prioritize tasks
- genuine sense of hospitality
Job Duties
- provide high-level internal and external customer support
- assist with creating a collaborative environment amongst teams through employee engagements and personal introductions
- speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
- plan and execute employee engagements for clients, employees, and guests
- support workplace employee engagements with any set-up needs
- communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications
- maintain a strong awareness of business activity and communicate updates with the workplace team
- interact effectively with all departments
- provide proactive, timely, and clear communication to team and leadership
- effectively solve space or amenities related issues
- observe floor operations and user behaviors and suggest strategic changes
- meet or exceed company initiatives and KPIs
- support the welcome reception in the absence of the welcome host and during meal breaks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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