Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Benefits
Career growth opportunities
Learning and Development Programs
Talent recognition initiatives
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending accounts (HCFSA, DCFSA, HSA)
commuter transit and parking benefits
supplemental life and accident insurance
Critical illness and hospital indemnity coverage
Legal assistance program
Identity Theft Protection
Pet discounts and insurance
group home and auto insurance
Employee assistance program (EAP)
short term disability
Life insurance
education discounts
401k with matching contributions
entertainment discounts
Paid Time Off
Job Description
SPS is a globally recognized employer of choice known for delivering high-quality outsourcing solutions infused with advanced Intelligent Automation technologies such as Artificial Intelligence and Robotic Process Automation. Operating in more than 22 countries, SPS focuses on providing mailroom management, office services including reception, lobby concierge, conference room management, and document processing services in North America. Their clientele spans diverse industries such as banking, insurance, legal, higher education, advertising, and professional services, including numerous Fortune 500 companies. SPS is committed to cultivating a culture of diversity, equity, inclusion, and accessibility, ensuring fair and equal opportunity for all employees and applicants... Show More
Job Requirements
- Bachelor's degree
- at least 2 years of experience as a receptionist or hospitality associate preferably in mid to large-sized organizations
- strong customer service orientation
- positive and professional demeanor
- dependable and punctual
- proficiency in Microsoft Office
- flexible availability
- discretion and independent judgement
- attention to detail
- ability to stay calm under pressure
- confidentiality maintenance
- strong communication and collaboration skills
- commitment to continuous improvement
Job Qualifications
- Bachelor's degree
- minimum 2 years of professional experience as a receptionist or hospitality associate in a mid to large-sized organization
- proven record of stellar customer service
- highly professional and positive demeanor
- dependable and punctual
- proficient in Microsoft Office applications
- flexible schedule
- ability to exercise discretion and independent judgment
- strong attention to detail and accuracy
- ability to maintain composure under pressure
- maintain confidentiality related to business matters
- effective communication, collaboration, and connection skills
- performance mindset focused on doing and improving the job
Job Duties
- Register guests with building security
- provide a gracious arrival experience ensuring guests and colleagues feel welcome and cared for
- handle all guests with hospitality and professionalism
- deliver positive lasting first impressions
- capture individual preferences for future visits and accommodate special requests
- resolve schedule conflicts and troubleshoot meeting issues
- coordinate with administrative assistants for guest and meeting management
- coordinate catering and lunch orders for meetings
- set up china, flatware, and other in-room services
- ensure AV equipment is functioning and rooms are well-stocked
- organize rooms and chairs before and after meetings
- report and follow through on maintenance needs and emergencies
- coordinate with pantry attendant and day matron for supplies and cleaning
- promptly answer main company phone line and direct calls appropriately
- assist with reporting and assigned projects
- provide floater coverage for backup support
Job Location
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