Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $28.00 - $29.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k with match
Life insurance
Paid Time Off
Paid holidays
Volunteer day
Floating holiday
discount programs
paid sabbatical
HSA/FSA accounts
Employee assistance program
Employee benefit resource groups
Job Description
Circles is an innovative company that fosters an inclusive and empowering work environment. At the core of Circles culture is a commitment to self-expression, individuality, and open communication. This allows every employee to feel respected and encouraged to grow both personally and professionally. The company places a high priority on the wellbeing of its workforce, ensuring that a supportive workplace culture translates into excellent service for its consumers. Circles embraces diversity and strives to create a positive atmosphere where employees can pursue their career ambitions while enjoying a respectful and nurturing setting. The blend of open dialogue, respect for individuality, and career development opportunities makes Circles a place where employees feel valued and motivated.
The role under consideration is that of a Workplace Concierge, an integral part of Circles’ world-class hospitality team. This full-time, on-site position is ideal for hospitality professionals who are passionate about providing luxury-level service within a corporate environment. The successful candidate will be the face of a leading technology firm, greeting employees, guests, and vendors with warmth, professionalism, and efficiency. The Workplace Concierge is responsible for overseeing the reception area, managing guest services, supporting workplace amenities, and ensuring a seamless office experience that mirrors the high standards typically found in luxury hotels.
This position offers a Monday to Friday schedule from 8:00 AM to 5:00 PM, with a competitive pay rate ranging from $28.00 to $29.00 per hour. The role demands at least three years of experience in luxury hospitality or a related customer service field. It requires in-person work in an office environment without exceptions, highlighting the importance of being accessible and hands-on daily. The role is perfect for someone who thrives in fast-paced settings and has a genuine passion for exceeding guest expectations.
The Workplace Concierge will carry out a variety of duties such as managing the reception desk, anticipating and personalizing interactions with visitors and employees, maintaining security protocols, coordinating wellness and community events, and liaising with service vendors to uphold high-quality workplace amenities. This position also involves tasks like arranging travel, entertainment, and personal services for employees to create memorable and convenient experiences. A key competency for this role is exceptional communication and interpersonal skills, combined with strong organizational abilities and a proactive approach to handling multiple priorities.
Joining Circles as a Workplace Concierge offers a unique chance to redefine hospitality in a corporate setting. The company not only values service excellence but actively encourages employees to elevate the workplace atmosphere. Beyond the enriching work experience, Circles provides comprehensive benefits that support employees from day one, including medical, dental, and vision coverage, disability insurance, 401k with company match, generous paid time off, paid holidays, and opportunities for volunteerism and sabbaticals. Additionally, employees have access to employee assistance programs and resource groups that enhance learning and mentorship opportunities. Overall, this role offers a blend of career growth, competitive compensation, and meaningful work in a supportive and dynamic environment.
The role under consideration is that of a Workplace Concierge, an integral part of Circles’ world-class hospitality team. This full-time, on-site position is ideal for hospitality professionals who are passionate about providing luxury-level service within a corporate environment. The successful candidate will be the face of a leading technology firm, greeting employees, guests, and vendors with warmth, professionalism, and efficiency. The Workplace Concierge is responsible for overseeing the reception area, managing guest services, supporting workplace amenities, and ensuring a seamless office experience that mirrors the high standards typically found in luxury hotels.
This position offers a Monday to Friday schedule from 8:00 AM to 5:00 PM, with a competitive pay rate ranging from $28.00 to $29.00 per hour. The role demands at least three years of experience in luxury hospitality or a related customer service field. It requires in-person work in an office environment without exceptions, highlighting the importance of being accessible and hands-on daily. The role is perfect for someone who thrives in fast-paced settings and has a genuine passion for exceeding guest expectations.
The Workplace Concierge will carry out a variety of duties such as managing the reception desk, anticipating and personalizing interactions with visitors and employees, maintaining security protocols, coordinating wellness and community events, and liaising with service vendors to uphold high-quality workplace amenities. This position also involves tasks like arranging travel, entertainment, and personal services for employees to create memorable and convenient experiences. A key competency for this role is exceptional communication and interpersonal skills, combined with strong organizational abilities and a proactive approach to handling multiple priorities.
Joining Circles as a Workplace Concierge offers a unique chance to redefine hospitality in a corporate setting. The company not only values service excellence but actively encourages employees to elevate the workplace atmosphere. Beyond the enriching work experience, Circles provides comprehensive benefits that support employees from day one, including medical, dental, and vision coverage, disability insurance, 401k with company match, generous paid time off, paid holidays, and opportunities for volunteerism and sabbaticals. Additionally, employees have access to employee assistance programs and resource groups that enhance learning and mentorship opportunities. Overall, this role offers a blend of career growth, competitive compensation, and meaningful work in a supportive and dynamic environment.
Job Requirements
- At least 3 years of hospitality or related experience
- High school diploma or GED
- Proficiency in Microsoft Office Suite including Outlook and MS Word
- Proficiency with general internet research
- Ability to use desk booking and workplace management systems is a plus
- Ability to move through office including escorting visitors and providing building tours
- Prolonged sitting and computer work
- Ability to lift and carry up to 15lbs
Job Qualifications
- Minimum of 3 years hospitality or related experience, preferably in luxury hotels or high-end customer service
- High school diploma or GED
- Proficiency in Microsoft Office Suite including Outlook and MS Word
- Proficiency with general internet research
- Experience with desk booking and workplace management systems is a plus
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Professional appearance and demeanor
- Flexibility and commitment to high service standards
Job Duties
- Provide a warm, professional welcome to employees, visitors, and vendors
- Manage the reception area efficiently and with a personal touch
- Anticipate and address needs of employees and visitors proactively
- Ensure reception waiting areas are tidy and well stocked
- Answer, screen, and forward incoming phone calls appropriately
- Maintain security by following procedures and controlling access
- Coordinate wellness programs, community events, and employee-focused services
- Liaise with vendors to maintain high workplace amenity standards
- Provide personal services such as booking transportation, entertainment, and other amenities
- Assist in making the workplace the best place to work
- Perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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