Woodlands 04 (Kuykendahl/FM1488) Bakery - Food Service Rep - Part time

H-E-B is one of the largest and most respected supermarket chains in the United States, serving millions of customers across Texas and Mexico. With a commitment to quality products, outstanding customer service, and community involvement, H-E-B has become a household name known for offering fresh, high-quality food and household products. As a company, H-E-B prides itself on a culture that encourages teamwork, growth, and excellence while maintaining high standards of food safety and sanitation. Their retail stores are bustling environments where employees work together to ensure customers have the best shopping experience possible. The Food Service Representative role at H-E-B is vital to this mission, as it directly impacts the customer experience through maintaining department quality, merchandising fresh products, and providing unmatched service.

The Food Service Representative position is a dynamic, hands-on role that requires a blend of customer service expertise, food production skills, and adherence to rigorous safety standards. This full-time position involves preparing, packaging, and merchandising fresh food items daily, including bakery, deli, and prepared foods. Representatives interact frequently with customers, answering questions, taking orders in person or via telephone, and using their product knowledge to offer recommendations and suggestive selling techniques. Maintaining cleanliness and sanitation of work areas and equipment, complying with company food safety protocols, and assisting with inventory and production planning tasks are essential. This role demands the ability to work efficiently in a fast-paced retail setting, balancing customer service with the precision of food preparation tasks.

The Food Service Representative will also contribute to department-specific duties based on their assigned area, such as managing bakery production records, assisting in baking and decorating, handling deli counter operations, using software for inventory management, or educating customers on reheating instructions for prepared foods. Physical demands include frequent standing, reaching, bending, and the capacity to lift heavy items within safe limits. H-E-B provides a supportive environment where training and orientation are given upon hire, emphasizing continuous learning and upholding the highest standards of food safety. This role is an excellent opportunity for individuals passionate about food service and customer satisfaction to grow within a reputable company known for its employee-focused culture and dedication to excellence.