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Winston's Food Runner

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

employee discount

Job Description

Four Seasons Hotels and Resorts is a premier hospitality company known globally for its commitment to luxury, exceptional service, and genuine care for both guests and team members. Since its founding in 1960, Four Seasons has revolutionized hospitality by delivering unparalleled experiences through its dedication to quality, innovation, and thoughtful employee engagement. The company operates luxury hotels, resorts, and residences around the world, each embodying a distinct character and sense of place, yet unified by a focus on personalized service and attention to detail. Four Seasons' success is powered by its people — a diverse collective of individuals who are passionate about elevating their skills and fostering a culture of respect, kindness, and teamwork. The company believes the best guest experiences arise from a world-class employee environment that nurtures growth, creativity, and inclusiveness.

The Four Seasons Hotel at The Surf Club in Miami represents an iconic blend of historic charm and modern luxury. Established originally in 1930 as a social club, it now functions as a luxury beachfront hotel within the Miami Beaches area near Sunny Isles. This location features exquisite dining options, a world-class spa, and an elegant atmosphere that invites guests to enjoy a refined and memorable retreat by the ocean. The Surf Club’s legacy of hospitality meshes with Four Seasons' renowned service standards, providing an exceptional environment for guests and an exciting workplace for staff.

The Winston's Food Runner position at Four Seasons Hotel at The Surf Club is a vital role within the Pool & Beach team. Reporting directly to Winston's Management Team, the Food Runner supports dining service by ensuring timely and accurate delivery of food orders from the kitchen to pool, beach, and outdoor dining areas. This role is key in maintaining a seamless, clean and inviting outdoor dining experience, helping to uphold the high standards and luxurious atmosphere expected by Four Seasons guests. The Food Runner must be attentive to detail to ensure order accuracy and timing, actively communicate with management about any service issues, and contribute to the overall guest satisfaction through welcoming and efficient service.

This full-time role offers an exciting opportunity to work in a luxury hospitality setting, engaging with guests in a vibrant outdoor environment. The position requires physical stamina and the ability to work in warm and humid climate conditions, with a focus on teamwork, hospitality excellence, and guest relations. Four Seasons provides competitive wages, comprehensive benefits, training and development programs, and access to unique employee perks such as discounts on stays at Four Seasons properties worldwide. The company fosters an inclusive workplace and encourages applications from minorities, women, veterans, and individuals with disabilities. This role exemplifies Four Seasons' dedication to hospitality and their mission to create lifelong impressions through genuine connection and superior service.

Job Requirements

  • High school diploma or equivalent
  • previous experience in food service or hospitality preferred
  • physical stamina to stand and walk for entire shift
  • ability to work full time including mornings, days, evenings, weekends and holidays
  • ability to communicate effectively in English

Job Qualifications

  • Passion for delivering best in class service
  • attention to detail to ensure proper timing and order accuracy
  • English communication skills both written and verbal
  • ability to carry trays across long distances
  • ability to work outdoors in hot, humid climates

Job Duties

  • Coordinate F&B delivery service from the kitchen to the pool, beach and outdoor dining areas
  • clear, set up, and clean restaurant tables
  • communicate any service delays, guest concerns and kitchen menu changes clearly to managers
  • provide a warm and welcoming greeting to guests and providing seating assistance as needed
  • complete opening and closing duties

Job Criteria

Experience

Entry Level (1-2 years)


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