Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $7.25 - $13.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Paid Time Off
Job Description
Dave & Buster's is a leading entertainment and dining destination combining the excitement of an arcade with a full-service restaurant and bar experience. Established with the vision to create a place that offers more than just games or food, Dave & Buster's integrates interactive gaming and delicious dining in a lively and inviting environment. Known for its energetic atmosphere, unique blend of food, drinks, and midway games, this company caters to guests of all ages seeking fun, celebration, and social engagement. With numerous locations across North America, Dave & Buster's has earned a reputation for exceptional guest experiences, flexible work environments, and inclusive, supportive workplace culture.
The Winner's Circle Team Member at Dave & Buster's plays a pivotal role in shaping the initial impression guests have when they enter the establishment. This position demands a highly engaged and enthusiastic individual who thrives in a dynamic environment and excels in customer interaction. As a Winner’s Circle representative, the team member guides guests through the midway experience, ensuring their journey is smooth, enjoyable, and memorable. This role involves managing guest interactions with a warm greeting, assisting with game-related support, answering inquiries, and helping guests redeem prizes effectively. It requires balancing multiple responsibilities such as managing wait times, stocking and organizing merchandise displays, and maintaining cleanliness while providing attentive service.
Working in a fast-paced atmosphere that blends hospitality and entertainment, this position is ideal for individuals who enjoy engaging with people, working collaboratively within a team, and contributing to a lively environment. The flexible schedule accommodates students or individuals with other jobs, ensuring work-life balance. Salary ranges from $7.25 to $11 per hour, complemented by an attractive benefits package that includes medical, dental, vision coverage, 401K options, and exclusive perks such as free games.
This role also emphasizes safety and operational standards, including timely communication with supervisors and management about any issues or guest concerns. Maintaining merchandise security and inventory reconciliation are additional responsibilities that help optimize business efficiency while enhancing guest satisfaction. The ideal candidate is at least 16 years old and prepared to work varied shifts in a fast-paced environment that demands physical stamina and a friendly demeanor. Overall, Dave & Buster's offers a vibrant workplace, rewarding career opportunities, and a chance to be part of a fun, guest-focused entertainment company dedicated to excellence.
The Winner's Circle Team Member at Dave & Buster's plays a pivotal role in shaping the initial impression guests have when they enter the establishment. This position demands a highly engaged and enthusiastic individual who thrives in a dynamic environment and excels in customer interaction. As a Winner’s Circle representative, the team member guides guests through the midway experience, ensuring their journey is smooth, enjoyable, and memorable. This role involves managing guest interactions with a warm greeting, assisting with game-related support, answering inquiries, and helping guests redeem prizes effectively. It requires balancing multiple responsibilities such as managing wait times, stocking and organizing merchandise displays, and maintaining cleanliness while providing attentive service.
Working in a fast-paced atmosphere that blends hospitality and entertainment, this position is ideal for individuals who enjoy engaging with people, working collaboratively within a team, and contributing to a lively environment. The flexible schedule accommodates students or individuals with other jobs, ensuring work-life balance. Salary ranges from $7.25 to $11 per hour, complemented by an attractive benefits package that includes medical, dental, vision coverage, 401K options, and exclusive perks such as free games.
This role also emphasizes safety and operational standards, including timely communication with supervisors and management about any issues or guest concerns. Maintaining merchandise security and inventory reconciliation are additional responsibilities that help optimize business efficiency while enhancing guest satisfaction. The ideal candidate is at least 16 years old and prepared to work varied shifts in a fast-paced environment that demands physical stamina and a friendly demeanor. Overall, Dave & Buster's offers a vibrant workplace, rewarding career opportunities, and a chance to be part of a fun, guest-focused entertainment company dedicated to excellence.
Job Requirements
- Must be at least 16 years of age
- ability to work days, nights, and/or weekends as required
- able to be friendly and smile frequently
- able to work in noisy, fast-paced environments with distractions
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about the facility and stand for long periods
- able to walk or stand 100% of shift
- able to reach, bend, stoop, mop, sweep, and wipe frequently
Job Qualifications
- Strong communication skills
- ability to multitask in a fast-paced environment
- customer service experience preferred
- ability to stand and walk for long periods
- basic math skills for inventory and ticket handling
- friendly and approachable demeanor
- ability to work flexible schedules including nights, weekends, and holidays
- minimum age of 16 years
Job Duties
- Deliver an unparalleled guest experience through the combination of food, drinks, and games
- keep immediate supervisor promptly informed of all problems or unusual matters and take corrective action or suggest alternatives
- provide timely and accurate service managing wait times and communicating information to guests, team members, and managers
- greet guests with a positive attitude and enthusiasm while performing multiple functions
- assist guests with all requests, answer questions, and make recommendations
- provide game assistance by notifying support technicians or management as needed
- bid farewell to guests ensuring satisfaction and inviting their return
- notify manager of any guest perceived to be unhappy
- practice proper cost controls by weighing tickets and scanning merchandise accurately
- stock, display, and secure merchandise in storage areas
- reconcile tickets and merchandise inventory
- conduct merchandise inventory during and after shifts
- check and restock necessary supplies
- maintain cleanliness and organization of the winner’s circle
- position and set up displays to increase guest traffic and promote sales
- assist other team members as needed
- maintain favorable working relationships with coworkers to foster a cooperative and harmonious work environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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