Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Paid Time Off
Job Description
Dave & Buster's is a unique entertainment and dining establishment known for combining arcade games, sports viewing, and a full-service restaurant experience into one vibrant venue. Unlike many other amusement centers or restaurants, Dave & Buster's offers a dynamic environment where no two days are ever the same, making it a popular destination for guests seeking fun, food, and games under one roof. With locations spread across the country, this company emphasizes customer engagement and satisfaction, delivering a high-energy atmosphere that appeals to families, friends, and groups of all ages. Known for its innovative approach to entertainment dining, Dave &... Show More
Job Requirements
- Must be at least 16 years of age
- be friendly and able to smile frequently
- work days, nights, and/or weekends as required
- work in noisy, fast-paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods
- walk or stand 100% of shift
- reach, bend, stoop, mop, sweep, and wipe frequently
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service experience is a plus
- strong communication skills
- ability to multitask and work in a fast-paced environment
- friendly and positive attitude
- basic math skills for handling tickets and merchandise
- ability to follow instructions accurately
- good organizational skills
- teamwork and cooperative spirit
Job Duties
- Deliver an unparalleled guest experience through food, drinks, and games in a fun environment
- keep immediate supervisor informed of all problems or unusual matters and take corrective action or suggest alternatives
- provide timely and accurate service while managing wait times and communicating with guests, team members, and managers
- greet guests with a positive attitude and enthusiasm while performing multiple job functions
- assist guests with requests, answer questions, and make recommendations
- provide game assistance by notifying support technicians or management promptly
- bid farewell to guests leaving ensuring satisfaction and inviting return
- notify manager of unhappy guests
- practice proper cost controls by weighing tickets and scanning merchandise
- stock, display, and secure merchandise in storage areas
- reconcile tickets and merchandise inventory
- conduct merchandise inventory during and after shift
- restock necessary supplies and maintain cleanliness and organization of the Winner's Circle
- set up displays to increase guest traffic and promote sales
- assist other team members as needed
- maintain a favorable working relationship with all team members to promote a cooperative and harmonious working environment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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