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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,200.00 - $55,300.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
Our client is a reputable and dynamic restaurant operating within the highly competitive food service industry. This establishment is committed to providing exceptional dining experiences to guests through superior service, quality food, and a clean and welcoming environment. With a strong emphasis on operational excellence and team development, the restaurant continually strives to maintain high standards as reflected in key performance metrics such as customer satisfaction scores and operational audits. Known for its vibrant culture and guest-first approach, the restaurant seeks to foster a positive and engaging workplace that encourages team member growth and retention. This opportunity offers employment in... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant or food service environment
- ability to work flexible hours including evenings and weekends
- strong leadership and communication skills
- ability to manage cash handling and operational tasks
- knowledge of company policies and government regulations
- capacity to lift heavy objects up to 50 pounds
- must be professional and guest-focused
- willingness to work varied shifts
- adherence to work hour limits and overtime policies
- commitment to maintaining safety and cleanliness standards
- capability to handle multiple tasks effectively
Job Qualifications
- High school diploma or equivalent
- previous experience in restaurant supervision or management preferred
- strong leadership and team management skills
- excellent customer service orientation
- ability to train and develop team members
- strong communication skills
- problem-solving ability
- knowledge of cash handling and inventory management
- understanding of food safety standards
- ability to work flexible shifts
- physical ability to lift heavy boxes up to 50 pounds
- proficiency with operational scorecards and customer service metrics
Job Duties
- Support the General Manager in day-to-day restaurant operations
- direct operations in the absence of the General Manager
- maximize the restaurant culture and guest experience
- enforce company and government policies
- assist in accomplishing team and company goals
- maintain high customer service standards via Ops Scorecard metrics
- address all customer service cases within 24 hours
- promote a guest-first culture
- work varying shifts
- monitor hours worked and avoid unauthorized overtime
- ensure team compliance with company standards
- train and develop team members
- conduct weekly QSC self-evaluations and correct issues
- maintain office supplies to par levels
- assist with monthly inventory counts
- follow cash management policies
- monitor paid outs, voids, and refunds
- control food costs
- manage product ordering and inventory counts
- monitor employee meals
- assist with staffing and interviewing
- delegate tasks via pre-shift huddles
- complete Zenput tasks/forms on time
- ensure restaurant safety including food and personal safety
- complete Time and Temperature logs
- maintain professionalism
- solve problems effectively
- expedite operations when working without another supervisor
- lift up to 50-pound boxes
- work a maximum of 40 hours per week unless approved by Area Coach
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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