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Wingstop Restaurant Supervisor II

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

Wingstop is a prominent quick-service restaurant chain specializing in flavorful wings and a variety of complementary menu items. Known for its signature sauces and commitment to quality, Wingstop operates numerous locations across the United States and beyond. Each restaurant aims to deliver a memorable dining experience grounded in excellent customer service, food safety, and efficient operations. The College Station Wingstop location embodies these brand values, ensuring guests receive top-tier service in a clean and welcoming environment. The company values teamwork, leadership, and a commitment to operational excellence that drives its ongoing growth and industry reputation.

The Wingstop Restaurant Supervisor II position at the College Station location is a vital part of daily restaurant success. This supervisory role is responsible for overseeing all aspects of the restaurant's operations, including managing staff, maintaining food quality, monitoring inventory, and enforcing health and safety standards. As a leader, the supervisor sets the tone for the workplace, motivating team members to perform at their best and deliver outstanding guest experiences consistently. This role requires hands-on involvement in coordinating daily operations, ensuring customer satisfaction, and supporting the implementation of company policies and procedures. A significant focus lies in balancing operational efficiency with quality service to help achieve the restaurant's business goals.

The supervisor acts as a bridge between management and staff, fostering communication and teamwork while addressing challenges promptly. This position supports scheduling and labor cost management, contributing to the restaurant’s profitability. Experience in the restaurant or food service industry is essential, particularly in supervisory roles, along with a strong understanding of food safety and sanitation requirements. The successful candidate will demonstrate excellent communication and interpersonal skills, enabling effective leadership and the ability to resolve customer concerns professionally.

Beyond the essential qualifications, preferred experiences such as training in hospitality management, knowledge of Wingstop-specific operations, and proficiency in inventory and point-of-sale systems will enhance performance in this role. Bilingual abilities, especially in English and Spanish, are considered advantageous given the diverse customer base. The Wingstop Restaurant Supervisor II position offers an excellent opportunity for an enthusiastic and dedicated leader wishing to advance their career within a growing and respected quick-service restaurant brand.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory role within the restaurant or food service industry
  • Strong understanding of food safety and sanitation standards
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a supervisory role within the restaurant or food service industry
  • Strong understanding of food safety and sanitation standards
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Associate degree or higher in hospitality management or related field
  • Experience with Wingstop operations or similar quick-service restaurant chains
  • Proficiency in inventory management and point-of-sale (POS) systems
  • Leadership training or certification
  • Bilingual abilities, especially in English and Spanish

Job Duties

  • Supervise and coordinate daily restaurant operations to ensure efficient service and customer satisfaction
  • Lead, train, and motivate team members to maintain high performance and adherence to company standards
  • Monitor food preparation and presentation to guarantee quality and consistency
  • Manage inventory levels, order supplies, and minimize waste to control costs
  • Ensure compliance with health, safety, and sanitation regulations at all times
  • Handle customer inquiries, feedback, and resolve any issues promptly and professionally
  • Assist in scheduling staff shifts and managing labor costs effectively
  • Support management in implementing promotional activities and achieving sales targets

Job Criteria

Experience

Mid Level (3-7 years)


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