Wingstop Restaurant Supervisor I

Our company is a dynamic and customer-focused restaurant committed to delivering an exceptional dining experience for every guest. As a leading establishment in the food service industry, we pride ourselves on operational excellence, high-quality food, and superior customer service. We maintain a culture where the guest experience and team engagement are paramount, making our restaurant a preferred destination and a great place to work. The restaurant operates with a strong team-oriented environment that empowers employees to grow professionally while contributing to the overall success of the company.

We are currently seeking a dedicated and proactive Restaurant Supervisor I to join our team. This role is essential in supporting both the General Manager and the Restaurant Supervisor II in managing daily restaurant operations and ensuring everything runs smoothly in their absence. The Restaurant Supervisor I is vital in creating a vibrant and positive restaurant culture focused on exceeding guest expectations during every shift. The position requires enforcing company and government policies, communicating updates effectively, and driving the team toward achieving operational goals.

This role focuses on maintaining superior standards through the use of the operational scorecard metrics such as customer satisfaction, accuracy, and quality service. It involves ensuring that complaints are addressed promptly and that team members consistently provide excellent customer service. The Restaurant Supervisor I will perform various tasks, including assisting across multiple positions, managing labor and food costs, overseeing cash handling and employee meal policies, and managing the cleanliness and safety of the restaurant.

The candidate will be responsible for training team members, delegating duties efficiently, and maintaining compliance with all company procedures. Operational excellence, safety, and problem solving are key attributes of the ideal candidate. This full-time position typically involves varied shifts based on business needs and requires physical capability, including lifting up to 50 pounds. With a focus on leadership and maintaining positive employee engagement and retention, this role offers the opportunity to advance within the company while ensuring a high-quality guest experience.