You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $24.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401k with match
Paid Time Off
virtual mental health resources
employee community groups
Fitness reimbursements
Job Description
Lewis Cellars is poised to redefine luxury hospitality in Napa with the grand opening of its reimagined estate and a world-class culinary experience led by a MICHELIN-Starred Executive Chef. This company is not just another winery; it represents a commitment to excellence where handcrafted wines are paired with exceptional guest services in an upscale and sophisticated setting. Lewis Cellars offers a unique destination for wine enthusiasts and hospitality professionals alike, blending tradition, innovation, and an uncompromising dedication to quality. Joining Lewis Cellars means becoming part of a passionate team contributing to an extraordinary guest experience in an environment that celebrates... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service, hospitality, or related field
- RBS and Food Handler certifications or willingness to obtain
- Basic knowledge of wines or willingness to learn
- Proficiency with reservation software such as Tock and Commerce 7
- Flexibility to work weekends, holidays, and evenings
- Strong communication and interpersonal skills
- Ability to multitask and remain composed under pressure
- Strong organizational and time management abilities
- Attention to detail
- Ability to work independently and as part of a team
Job Qualifications
- Previous experience in customer service, hospitality, or a related field, preferably in the wine or beverage industry
- Experience in a restaurant is preferred but not required
- RBS and Food Handler Certifications required, or must be willing to complete certifications independently and at personal cost shortly upon hire
- Basic knowledge of wines and the wine-making process with willingness to learn
- Proficiency with reservation software and basic office tools such as Tock and Commerce 7
- Flexibility to work weekends, holidays, and evenings
- Ability to multitask and remain composed in a fast-paced environment
- Ability to follow instructions and work independently or as part of a team
- Attention to detail to ensure areas and dishes are thoroughly cleaned and sanitized
- Strong organizational and time management skills
- Strong communication and interpersonal skills
- High School diploma or equivalent
Job Duties
- Welcomes guests with a friendly and professional demeanor, creating a positive first impression
- Answers questions about the winery, its history, and the products offered
- Guides visitors to the appropriate tasting areas, tours, or events
- Handles phone and online inquiries regarding reservations, events, and tours
- Schedules and confirms bookings, ensuring proper coordination with other winery departments
- Assists in setting up and organizing the tasting room and reception area
- Facilitates wine tastings by explaining wine selections, pairing suggestions, and unique characteristics
- Promotes and processes wine and merchandise sales
- Assists guests with purchasing wine club memberships or special event tickets
- Maintains accurate records of reservations, visitor counts, and purchases
- Handles guest feedback and escalates issues to management as needed
- Supports winery-hosted events, including private tours, corporate gatherings, and weddings
- Provides logistical support and maintains an upbeat atmosphere during events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: