Wine Tasting Experience Attendant

Cooper's Hawk is a distinguished winery and restaurant brand that seamlessly blends a Napa-style tasting room, wine-inspired retail offerings, and a full-service restaurant to create an extraordinary guest experience. Established in 2005, Cooper's Hawk has cultivated one of the world’s largest wine clubs, delivering exquisite, award-winning wines alongside exclusive membership benefits such as curated dining and travel experiences, making it a lifestyle brand dedicated to bringing the Napa Valley experience to guests nationwide. The environment combines a modern yet casual dining atmosphere with scratch-kitchen menu items thoughtfully designed to pair perfectly with their diverse wine selections. In addition to the flagship Cooper's Hawk locations, the brand also includes Piccolo Buco by Cooper's Hawk, which introduces guests to the vibrant flavors of Rome, further expanding the culinary landscape offered to patrons. Cooper's Hawk is committed to hospitality that goes beyond serving wine; it is about crafting memorable moments that resonate with guests, fostering lasting relationships, and delivering outstanding customer experiences in both restaurant and retail settings. This company values diversity and is an equal opportunity employer, dedicated to creating an inclusive environment for all team members. Employment at Cooper's Hawk is not just a job but a chance to be part of an innovative, growing lifestyle brand with career advancement opportunities and comprehensive benefits. The Wine Tasting Experience Attendant role is essential to delivering the Cooper's Hawk vision. These attendants are more than servers; they act as ambassadors of the brand, guiding guests through the winery's sophisticated selection of wines and retail products, educating them about the rich stories behind each pour, and inviting them to join the esteemed Wine Club community. Their responsibility goes beyond service; they create immersive, personalized experiences through engaging conversation, deep product knowledge, and exceptional hospitality. Attendants play a pivotal role in maintaining a clean, well-stocked service station, supporting team operations, and ensuring seamless communication that enhances the overall guest journey. The position requires flexibility, a passion for hospitality, and the ability to multitask in a dynamic environment. Cooper's Hawk offers a vibrant workplace culture with numerous benefits including substantial discounts on dining, carryout, and retail wine purchases, comprehensive medical, dental, vision, and telehealth coverage, 401k with company match, paid time off, flexible work schedules, and wellness support. Additionally, team members have access to monthly wine tastings, wine and culinary education opportunities, career growth paths, and recognition programs designed to reward dedication and milestones. This role offers a unique blend of customer service, education, and retail sales in a fast-paced but rewarding setting, ideal for individuals who thrive on creating positive social interactions and who are passionate about wine and hospitality. This is a part of a innovative company that is steadily growing and evolving while retaining a focus on customer satisfaction and employee well-being. Overall, Cooper's Hawk presents an exciting career opportunity for motivated professionals eager to contribute to an exceptional guest experience while advancing their skills in the wine and hospitality industry.