Wine Tasting Experience Attendant

Cooper's Hawk is a renowned lifestyle brand that combines a Napa-style tasting room, wine-inspired retail, a full-service restaurant, bar, and private event spaces to offer a modern yet casual dining experience. Established in 2005, Cooper's Hawk has become a destination for wine lovers and food enthusiasts alike, bringing the Napa Valley experience to guests across multiple locations. The company prides itself on delivering exceptional hospitality, award-winning wines, and unparalleled experiences through its extensive Wine Club, one of the largest in the world. The Wine Club offers exclusive benefits, curated dining events, and unique travel opportunities that enhance the enjoyment of Cooper's Hawk wines and dishes. In addition to the flagship brand, Cooper's Hawk has expanded its culinary influence with Piccolo Buco by Cooper's Hawk, which introduces the vibrant flavors of Rome, further establishing the company as a leader in the lifestyle and hospitality sector.

The role of Wine Tasting Experience Attendant at Cooper's Hawk is a dynamic and engaging position focused on creating memorable guest experiences beyond simply serving wine. Attendants act as knowledgeable guides, offering deep insights into the wine selections and retail products, while fostering a warm and welcoming environment. The position emphasizes interpersonal skills, hospitality, and the ability to connect with guests to share the story behind the brand and its products. Attendants are expected to be well-versed in the Cooper's Hawk menu, wine offerings, and merchandise to confidently educate and inspire guests. This role also includes responsibilities such as maintaining tasting stations, supporting team operations, and helping in retail and carryout services.

Working at Cooper's Hawk provides Wine Tasting Experience Attendants with numerous benefits including generous discounts on dining, carryout, and retail wine purchases, comprehensive medical, dental, vision, and telehealth benefits, 401k with company match, paid time off with flexible schedules, early pay access, and wellness support programs. Employees also enjoy monthly wine tastings, opportunities for culinary and wine education, career advancement paths, and incentives such as team member rewards, milestones recognition, and referral bonuses.

Success in this role requires being prepared and knowledgeable, taking initiative to maintain smooth operations, communicating effectively within the team, and personalizing guest interactions to create unforgettable moments. With a passion for hospitality, a love for wine, and a commitment to exceptional service, Wine Tasting Experience Attendants help build and sustain Cooper's Hawk's reputation as a premier lifestyle and dining destination.