Wine Steward

Pasadena, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $16.78

Work Schedule

Flexible

Benefits

growth opportunities

Great training and commitment to promotions from within

teamwork

Flexible Hours

Education Reimbursement

Generous Dining Discount

Professionalism

Job Description

Water Grill is a celebrated seafood restaurant that has been delighting seafood aficionados in Southern California for over 25 years. Renowned for its commitment to superior quality and freshness, Water Grill has earned acclaim from the internationally recognized Zagat Guide, which has hailed it as \"the best seafood in Southern California.\" The restaurant is a staple of the regional dining scene, known not only for its exceptional ocean-to-table cuisine but also for its dedication to creating an inviting and productive environment for guests and staff alike. With its strong company culture, dedication to professionalism, and beautiful dining atmosphere, Water Grill... Show More

Job Requirements

Minimum of 21 years of age
High school graduate, some college
Level 1 Court of Masters, WSET level 2, or equivalent
Current CA Food Handler’s Card
Ability to communicate verbal and written English with guests, management and co-workers
Ability to add guest notes to Open Table database
Ability to open all wine/champagne bottles with ease regardless of the difficulty of corks, openers, size of bottle, etc.
Ability to recognize a wine that is up to our standard
Complete knowledge of proper glassware to use and decanting technique
Maintain knowledge of major winemaking regions, vineyards, styles, vintages and producers and bottlings
Ability to maintain complete knowledge of the service standards
Ability to describe characteristics, pricing and descriptions of every wine/champagne "by the glass" selection and all major wines on the wine list and dessert wine list
Understanding of state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving

Job Qualifications

Minimum of 21 years of age
High school graduate, some college
Level 1 Court of Masters, WSET level 2, or equivalent
Current CA Food Handler’s Card
Ability to communicate verbal and written English with guests, management and co-workers
Ability to add guest notes to Open Table database
Ability to open all wine/champagne bottles with ease regardless of the difficulty of corks, openers, size of bottle, etc.
Ability to recognize a wine that is up to our standard
Complete knowledge of proper glassware to use and decanting technique
Maintain knowledge of major winemaking regions, vineyards, styles, vintages and producers and bottlings
Ability to maintain complete knowledge of the service standards
Ability to describe characteristics, pricing and descriptions of every wine/champagne "by the glass" selection and all major wines on the wine list and dessert wine list
Understanding of state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving

Job Duties

Drive sales at all times, keeping in mind the taste preference and budget parameters of the guest, using suggestive selling techniques
Visit table, take wine order, confirm during order-taking and upon presentation of wine, serve wine in an expert manner including proper pouring and decanting technique
On a shift-by-shift basis, build Open Table guest notes database to build history of guest to better serve/sell to the guest
Manage the evening’s inventory of wine (restocking as needed)
Follow wine service standards for ringing in and tracking orders
Maintain wine stock in service areas so wine can be served quickly to guest
Maintain neat and organized condition of all wine storage areas
Maintain “Wine Bible” with one-page sheets for all current (and past) wines on wine list
Ensure that any guest that is not 100 percent satisfied with our product or service is attended to immediately, and a manager is informed
Ensure that restaurant wine glassware and decanters are at par, available, and clean
Assist with inventories as directed by manager
Assist with wine ordering as directed by manager
Assist with all other service to guests as needed: hosting, bussing, running food/drinks, taking orders, etc.
Actively participate ongoing crew wine education
Maintain an eye for details
Keep self at a level of high energy and engagement
Maintain and grow an enthusiasm for the wine program
Complete side work duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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