Wine Steward

Denver, CO, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $18.81

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

competitive hourly rate

Commission on wine sales

Education Reimbursement

Generous Dining Discount

Job Description

Water Grill is a renowned seafood restaurant with a prestigious history spanning over 25 years, located in Southern California. It has earned a stellar reputation, consistently praised as the "best seafood in Southern California" by the internationally recognized Zagat Guide. The restaurant is celebrated for its fresh, high-quality fish preparations that appeal to seafood enthusiasts and gourmands alike. Water Grill prides itself on not just delivering exceptional seafood but also fostering a remarkable dining experience within its beautiful restaurant setting. This establishment offers a strong company culture grounded in professionalism, teamwork, and a commitment to delivering outstanding food and service. Water Grill is dedicated to employee growth, providing excellent training, flexible hours, educational reimbursements, and generous dining discounts, making it an excellent workplace for culinary and service professionals passionate about delivering excellence.

The role of Wine Steward at Water Grill is a pivotal one, entrusted with elevating the guest experience through expert wine service and knowledge. As a Wine Steward, you will guide patrons through an exquisite wine experience that not only meets but exceeds their expectations. This position involves pairing wines perfectly with guests' meals, assisting with suggestive selling, and ensuring the proper service and presentation of wine including decanting when needed. The role requires active engagement in all service steps, beginning with greeting guests, taking wine orders, confirming orders, and serving wine with the utmost professionalism. Effective communication with guests, team members, managers, and vendors is essential to maintaining smooth operations and superior service quality.

In addition to service, the Wine Steward is responsible for managing the wine inventory and supporting the evolution and maintenance of an exceptional wine list. This includes restocking, maintaining the wine storage areas in neat order, and updating the “Wine Bible,” a comprehensive guide that details the nuances of every wine option offered. This role demands expertise in wine varieties, winemaking regions, vintages, styles, producers, and an in-depth knowledge of wine characteristics and pairing principles. The Wine Steward also enforces adherence to state liquor regulations and supports the team's ongoing wine education to enhance collective knowledge.

Water Grill offers a competitive hourly rate of $18.81 plus commission on wine bottle sales, reflecting its commitment to rewarding excellence and expertise. The company encourages growth from within, offering countless opportunities for career advancement. Employees benefit from flexible scheduling, an engaging work environment, and support for continued education in their craft. If you have a passion for wine, exceptional service skills, and a desire to grow professionally within a thriving seafood restaurant acclaimed for its quality and ambiance, Water Grill invites you to join their dedicated team and make a meaningful impact in a dynamic and rewarding setting.

Job Requirements

Minimum of 21 years of age
High school graduate
Possess Level 1 Court of Masters, WSET level 2, or equivalent certification
Hold current CA Food Handler’s Card
Demonstrate ability to communicate verbal and written English with guests, management and co-workers
Show proficiency in opening all types of wine and champagne bottles
Recognize wine quality standards
Understand proper glassware usage and decanting techniques
Maintain updated knowledge of winemaking regions, vineyards, styles, vintages, and producers
Adhere to service standards
Describe characteristics and pricing of all wines by the glass and major wine list selections
Comply with state liquor regulations

Job Qualifications

Minimum of 21 years of age
High school graduate, some college
Level 1 Court of Masters, WSET level 2, or equivalent
Current CA Food Handler’s Card
Ability to communicate verbal and written English with guests, management and co-workers
Ability to add guest notes to Open Table database
Ability to open all wine/champagne bottles with ease regardless of the difficulty of corks, openers, size of bottle, etc.
Ability to recognize a wine that is up to our standard
Complete knowledge of proper glassware to use and decanting technique
Maintain knowledge of major winemaking regions, vineyards, styles, vintages and producers and bottlings
Ability to maintain complete knowledge of the service standards
Ability to describe characteristics, pricing and descriptions of every wine/champagne "by the glass" selection and all major wines on the wine list and dessert wine list
Understanding of state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving

Job Duties

Drive sales at all times, keeping in mind the taste preference and budget parameters of the guest, using suggestive selling techniques
Visit table, take wine order, confirm during order-taking and upon presentation of wine, serve wine in an expert manner including proper pouring and decanting technique
On a shift-by-shift basis, build Open Table guest notes database to build history of guest to better serve/sell to the guest
Manage the evening’s inventory of wine (restocking as needed)
Follow wine service standards for ringing in and tracking orders
Maintain wine stock in service areas so wine can be served quickly to guest
Maintain neat and organized condition of all wine storage areas
Maintain “Wine Bible” with one-page sheets for all current (and past) wines on wine list
Ensure that any guest that is not 100 percent satisfied with our product or service is attended to immediately, and a manager is informed
Ensure that restaurant wine glassware and decanters are at par, available, and clean
Assist with inventories as directed by manager
Assist with wine ordering as directed by manager
Assist with all other service to guests as needed: hosting, bussing, running food/drinks, taking orders, etc.
Actively participate ongoing crew wine education
Maintain an eye for details
Keep self at a level of high energy and engagement
Maintain and grow an enthusiasm for the wine program
Complete side work duties as assigned