WINE STEWARD

Detroit, MI, USA|

Job Overview

Compensation

Hourly

Range $14.25 - $17.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

training programs

Career Development

Job Description

Our company is a leading retailer that prides itself on delivering exceptional customer experiences through outstanding service and product knowledge. We are known for offering a wide variety of specialty wines and beers, catering to customers who appreciate both imported and domestic varieties. Our organization emphasizes a clean, safe, and welcoming environment where customers can enjoy shopping and feel valued. We strongly embrace diversity, inclusion, and the core values of respect, honesty, integrity, and safety. As an employer, we focus on fostering a culture where associates are encouraged to deliver excellent customer service and contribute meaningfully toward achieving sales and... Show More

Job Requirements

High school education or equivalent
must be 21 years of age
experience working with wine and beer
knowledge of imported and domestic varieties
knowledge of industry trends in specialty wines and beers
retail experience
ability to handle stressful situations
effective communication skills
knowledge of basic math
second language (speaking, reading and/or writing)
pass wine test once employed

Job Qualifications

Experience working with wine and beer
knowledge of imported and domestic varieties, the flavor profiles and how they are made
knowledge of industry trends in specialty wines and beers as they relate to the consumer
retail experience
effective communication skills
knowledge of basic math
second language (speaking, reading and/or writing)
high school education or equivalent
must be 21 years of age
pass wine test once employed

Job Duties

Promote trust and respect among associates
create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
inform customers of wine specials
provide customers with products that they have requested
recommend wine items to customers to ensure they get the products they want and need
assist customers with pairing of wine and other items such as meat, cheeses, desserts
collaborate with store chef for wine tastings and other programs featuring wines
stay current with present, future, seasonal and special ads
ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
notify management of customer or employee accidents
report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
must be able to perform the essential functions of this position with or without reasonable accommodation

Job Location

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