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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
hourly pay
Incentives
Tips
Bonuses
flexible schedule
Job Description
The Wine Group (TWG) stands as a prominent leader in the production of award-winning wines and alcoholic beverages, boasting an extensive portfolio of over 120 distinguished brands. With operational bases strategically located in California, New York, and Australia, TWG has carved a notable niche in the global marketplace by innovating and marketing beloved brands such as Cupcake, Franzia, Benziger, Imagery, Tribute, Chloe, Meiomi, Cooks, 7 Deadly, Cooper & Thief, among others. Committed to sustainability, TWG employs environmentally conscious production practices to ensure that every bottle offers not only exceptional quality but also a responsible choice for consumers. By harmonizing tradition... Show More
Job Requirements
- Must be 21 years of age
- one or more years’ experience in a premium winery tasting room, hospitality setting and/or retail sales position preferred
- must be available to work most weekends, special events and holidays
- enthusiasm for wine and interest in expanding expertise
- service driven, with superior customer service, organizational and interpersonal skills
- friendly, positive, and professional disposition when dealing with guests, vendors, and team members
- be a team player, working with other sales associates to reach monthly and daily sales goals
- strong attention to detail and proactivity
- ability to multi-task, follow-up, and work in a fast-paced environment under pressure
- capability to work independently with minimal direct supervision
- demonstrated reliability, punctuality, and adherence to all safety regulations and operating procedures
- ability to learn how to operate tractor tram and electric tram touring vehicles and participate in regular safety trainings
- must hold a valid driver’s license
Job Qualifications
- Must be 21 years of age
- one or more years’ experience in a premium winery tasting room, hospitality setting and/or retail sales position preferred
- must be available to work most weekends, special events and holidays
- enthusiasm for wine and interest in expanding expertise
- service driven, with superior customer service, organizational and interpersonal skills
- friendly, positive, and professional disposition when dealing with guests, vendors, and team members
- be a team player, working with other sales associates to reach monthly and daily sales goals
- strong attention to detail and proactivity
- ability to multi-task, follow-up, and work in a fast-paced environment under pressure
- capability to work independently with minimal direct supervision
- demonstrated reliability, punctuality, and adherence to all safety regulations and operating procedures
- ability to learn how to operate tractor tram and electric tram touring vehicles and participate in regular safety trainings
- must hold a valid driver’s license
Job Duties
- Provide excellent customer service in all areas: welcome guests, educate and present the portfolio of wines and conduct elevated tasting experiences and tours
- create and execute an exclusive experience for each customer: confidently and knowledgably speak to wines, varietals, winemaking/viticulture practices, growing areas, winery, and history
- conduct daily Biodynamic Tram and/or Tribute Tours, in addition to wine tastings and elevated wine experiences, as scheduled
- support the team in delivering exceptional onsite and offsite event experiences
- promote the sale of wine and non-wine products sold in the Tasting Room and drive new memberships to the Wine Club
- strong focus on closing sales and up-selling is crucial
- collect names and email addresses for future contact
- learn POS systems and manage high volume wine and merchandise transactions
- maintain, update, and expand knowledge of the winery, viticulture, enology by participating in educational trainings and tastings within the Winery and through outside sources
- stock supplies and maintain displays in retail areas
- assist with set-up, breakdown and cleaning of tasting and touring spaces and supplies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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