Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $28.50
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Short term disability insurance
Retirement plan - 401(k) program
Paid Time Off
Bereavement Pay
Jury Duty Pay
Food & Beverage Discounts
Spa Discounts
Employee Referral Program
Duty Meals
Uniforms & Maintenance of Uniforms

Job Description

The Setai is a renowned luxury oceanfront hotel located in South Beach, Miami, distinguished for its unique blend of Asian-inspired simplicity and elegance with the historic Art Deco style. This exclusive establishment creates a serene and intimate environment that offers guests a perfect balance between the lively South Beach atmosphere and a tranquil tropical retreat. The Setai is known for embracing guests with unparalleled grace and timelessness, connecting them deeply with the region's most captivating attractions such as the pristine beach, radiant sun, vibrant culture, and energetic nightlife. With a reputation as a coveted destination for discerning travelers, The Setai prides itself on providing an ambiance of refined luxury and personalized service.

The position currently open at The Setai is a full-time, non-management role designed to support the wine and sake team, particularly assisting with the bottle service for tables and maintaining the cellar and storage stock. The role is essential in ensuring seamless beverage service by supporting the sommeliers with prompt and attentive assistance during service hours. This includes managing inventory, restocking glasses and wine tools, and coordinating with the head sommelier to maintain optimal stock levels and organization. The wine and sake assistant acts as a vital member of the beverage team, working collaboratively to uphold the high standards The Setai is celebrated for. Beyond daily operational tasks, the role involves inventory management, proper storage of new deliveries, and close communication with other service staff to promote a positive team environment.

This job offers an exceptional opportunity for individuals passionate about the hospitality and beverage industry, particularly those interested in wine and sake service. Given The Setai's commitment to excellence, candidates will be part of a prestigious team where attention to detail, courteous service, and professional presentation are paramount. Moreover, The Setai provides a competitive benefits package for full-time employees, including medical, dental, and vision insurance, retirement plans, and generous paid time off. Employees also enjoy perks such as food and beverage discounts, spa discounts, and employee referral incentives, reflecting the establishment's dedication to employee wellness and satisfaction. This role demands an individual who is enthusiastic about beverage service, capable of maintaining meticulous stock management, and eager to contribute positively within a distinguished hospitality setting.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in beverage service or hospitality preferred
  • Knowledge of wine and sake varieties preferred
  • Ability to work full time
  • Ability to follow instructions and procedural guidelines
  • Maintain professional appearance and demeanor
  • Strong teamwork and communication skills
  • Ability to handle physical tasks associated with restocking and inventory
  • Flexibility to work evenings and weekends as required

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in a similar beverage service or hospitality role preferred
  • Knowledge of wine and sake varieties and service techniques advantageous
  • Ability to work effectively in a team environment
  • Strong communication and interpersonal skills
  • Attention to detail and organizational skills
  • Ability to maintain professionalism and courtesy under pressure

Job Duties

  • Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture
  • Keep sommelier station stocked with wine, sake, premium wine glasses and wine tools necessary for each service
  • Get bottles of wine/sake to sommeliers for tables having wine/sake service in a timely manner
  • Restock cellar when needed before, during, and end of service
  • Restock bars at the beginning and end of dinner service
  • Put away new wines in storage and notify Head Sommelier when items are 86ed and/or low
  • Maintain stock in proper order as to procedural guidelines set forth by Head Sommelier
  • Work as a member of the beverage team and interact with service team in a positive manner
  • Assist Head Sommelier with maintaining stock in designated wine areas
  • Work with Head Sommelier to facilitate inventory weekly
  • Assist beverage receiver allocating wine and sake deliveries to appropriate storage areas
  • Support Head Sommelier preparing wine orders on a daily/weekly basis
  • Follow proper time and attendance and uniform procedures

Job Criteria

Experience

Entry Level (1-2 years)


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