Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Benefits
associate discount
weekly pay
premium pay
Two-Week Advanced Scheduling
Vision Insurance
Dental Insurance
401(k)
Employee stock ownership plan
Paid parental leave
Fitness reimbursement program
Employee assistance program
Job Description
Festival Foods is a family- and employee-owned grocery store chain based in Wisconsin, known for its commitment to providing exceptional service and value to its customers while giving back to the communities it serves. Operating over 40 full-service supermarkets throughout Wisconsin, Festival Foods prides itself on a welcoming, community-focused environment. Their stores emphasize high-quality products, excellent customer service, and a rewarding work culture for their associates, including extensive benefits and programs to support employee wellbeing and career growth. They are deeply invested in creating a positive experience for both their guests and their team members, fostering a supportive and inclusive... Show More
Job Requirements
- High school education or equivalent
- must be at least 21 years old to sample wine and spirits products
- must be over 18 years old
- ability to communicate effectively with customers
- knowledge of safety policies and ability to operate warehouse equipment
- ability to stand for long periods, lift up to 50 pounds, and perform repetitive tasks
- availability to work mornings, afternoons, evenings, weekends, and holidays as scheduled
Job Qualifications
- High school education or equivalent combination of education and experience
- must be at least 21 years of age to sample products sold in the wine and spirits department
- ability to deal tactfully and effectively with customers
- good oral and written communication skills
- thorough understanding of safety requirements and company safety policies
- ability to apply on-the-job safety training and knowledge of equipment such as hand jack, baler, forklift, pallet jack, trash compactor, proper lifting and scanning techniques
- must be over the age of 18
Job Duties
- Ensures all department standards are being met in the Wine and Spirits department
- observes sales floor and back stock conditions and takes action to correct areas of opportunity
- maintains appropriate inventory levels and ensures accurate pricing on products received and sold
- communicates and works cooperatively with vendors, Wine and Spirits Manager, and associates to maintain standards and exceed guest expectations
- provides customer service to guests
- assists guests with finding items on sales floor
- maintains awareness of all promotions and advertisements
- accurately and efficiently processes transactions and maintains cash and media at registers
- takes orders and special requests
- answers the telephone and assists callers using proper phone etiquette
- addresses guest concerns and resolves issues
- checks out customer purchases
- maintains orderly appearance of register area and supplies stocked
- supports and executes superior customer service
- other duties as assigned
- regular, timely attendance and adequate notice for absences
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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