Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Career development opportunities
Job Description
Windsor Hospitality Group is a premier leader in the Windsor hospitality industry, recognized for its commitment to exceptional guest experiences and high-quality service standards. As the fastest growing team within this vibrant sector, we offer a dynamic work environment where innovation and hospitality excellence are prioritized. Our group operates multiple properties in Windsor, ranging from luxury hotels to boutique accommodations, each dedicated to delivering superior service and memorable stays for our guests. Our dedication to growth and guest satisfaction has earned us a reputable standing in the community and industry. We invest heavily in staff development and maintain a supportive,... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service or hospitality
- strong communication skills
- multitasking ability
- proficiency with reservation systems
- problem-solving aptitude
- teamwork orientation
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to handle multiple tasks in a fast-paced environment
- proficiency in reservation and billing software
- basic problem-solving skills
- ability to work collaboratively in a team environment
Job Duties
- Manage online, phone and in-person room reservations
- welcome guests, check them in, distribute room keys and explain the hotel's amenities
- take payment from customers
- respond to guests' issues and complaints in a friendly, timely manner
- explain local amenities and attractions to guests
- work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- assist customers with the planning of special events such as weddings and business conferences
- arrange specialized services for VIP customers
- follow the standards and rules of each property
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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