Willis Bakery - Cake Decorator - Part time

H-E-B is a leading supermarket chain known for its commitment to quality products and superior customer service. Established as a community-focused grocery retailer, H-E-B offers a diverse range of fresh food products, including bakery items, fresh produce, meats, and everyday essentials. The company emphasizes innovation, sustainability, and employee development, making it a preferred workplace in the retail industry. With numerous stores across Texas and northern Mexico, H-E-B continues to expand while maintaining its reputation for excellence and community engagement.

The role of Cake Decorator at H-E-B is an essential position within the bakery department responsible for creating visually appealing and delicious cake products that enhance customer satisfaction and drive department sales. This role involves applying proper decorating techniques, preparing and packaging fresh bakery products daily, and maintaining the highest standards of food safety and sanitation. As a Cake Decorator, you will interact directly with customers, taking orders by phone or in person while providing knowledgeable guidance on product selections and suggestive selling options to meet customer needs effectively.

Beyond customer service, the Cake Decorator is actively involved in the production process, ensuring that cakes and pastries meet the company's visual and quality standards. You will use visual training aids (VTAs) to produce consistent, high-quality items and write personalized messages on cakes as requested. Attention to detail is crucial, as you will need to adhere to daily production lists and ensure that all finished products reach the sales floor fresh and on time.

Food service responsibilities include slicing, packaging, and labeling products with accuracy while effectively merchandising fresh items to attract customers. Recording production numbers and waste helps the bakery team optimize production planning and inventory management.

Maintaining a clean and sanitary work environment is paramount within this role. You will be expected to comply with all H-E-B food safety regulations and sanitation standards, follow department and store operating procedures, and properly operate and maintain bakery equipment. The work environment is fast-paced and physically demanding, requiring stamina and the ability to lift up to 40 pounds safely.

H-E-B values its employees and provides comprehensive orientation and ongoing safety training. eCommerce Online Ordering training upon hire ensures the Cake Decorator is well-equipped to support modern customer ordering systems. This position is ideal for individuals with a passion for baking, decorating skills, and a dedication to outstanding customer service. Working at H-E-B offers the opportunity to grow within a respected company that prioritizes quality, innovation, and community involvement.