Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $31.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee assistance program
Job Description
Sysco Alaska, a division of Sysco Seattle, Inc., is part of Sysco Corporation, the global leader in foodservice distribution. With a workforce exceeding 71,000 colleagues and operating a fleet of over 13,000 vehicles, Sysco manages approximately 333 distribution facilities around the world, serving more than 700,000 customer locations. Sysco Alaska plays a crucial role within this vast network by focusing on local distribution and customer service excellence to meet the diverse needs of the Alaskan market. The company is recognized for its commitment to supporting professionals' personal and career growth while delivering top-tier products and services. Known not only for... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1-year experience in customer service or a customer-facing role
- effective communication skills with customers and team members
- strong listening skills to ensure clear two-way communication
- basic math skills including addition, subtraction, multiplication, and division
- problem-solving proficiency
- excellent verbal and written English communication
- proficiency in using data entry portals or CRT systems
Job Qualifications
- High school diploma or equivalent
- 1-year experience in customer service or customer-facing role
- ability to speak effectively with customers or associates of an organization
- exemplary listening skills to facilitate effective two-way communication
- able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
- proficient problem-solving skills
- strong verbal and written communication skills
- can read, write and speak English
- must be able to use a data entry portal or CRT
Job Duties
- Coordinate customer will call (generating and coordinating pick-ups)
- provide customer services sales support as needed
- key in all national accounts special orders and customer orders
- arrange van deliveries - generate them for routing and have them picked and staged by the warehouse
- organize intercompany and vendor pick-ups and BRTs
- back-up for sales admin with E-Sysco, receptionist and other roles as assigned
- bill add-ons, daily donations, office supply orders, and customer billing only invoices
- set up UPS shipments through will call when needed
- during downtime will perform duties as assigned and work the work queue for incoming calls for customer service
- support customer request for credit process
- employee cash sales program: make inventory lists, distribute lists, take orders, hand out orders, and collect and turn in payments
Job Location
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