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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Westin Portland Harborview is a prestigious historic hotel located in the vibrant city of Portland, Maine. Originally opened in 1927 as the Eastland Park Hotel, this elegant establishment has been impeccably restored to blend classic charm with modern luxury. Visitors to the Westin Portland Harborview enjoy its prime location that offers easy access to Portland's Old Port district, renowned for its exceptional restaurants, unique retail shops, museums, and artistic venues. The property features plush rooms and suites with stunning views of downtown Portland, the harbor, or the scenic Casco Bay. Guests can relax and rejuvenate in comfort on the... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Must have a valid driver's license
- Compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid
- Strong organizational and multitasking abilities
- Excellent interpersonal and communication skills
Job Qualifications
- High school diploma or equivalent
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Ability to lead and motivate a team effectively
- Strong communication and problem-solving skills
- Familiarity with hotel reservation and management systems
- Valid driver's license
Job Duties
- Greet guests with genuine warmth and manage check-ins and check-outs smoothly and efficiently
- Handle reservations, VIP requests, and special guest needs to enhance guest satisfaction
- Track daily logs, manage messages and packages, ensuring operational excellence
- Monitor room rates, packages, and promotions to optimize revenue
- Lead, train, and develop front desk team members to maintain high service standards
- Address and resolve guest concerns and workplace issues promptly and creatively
- Maintain compliance with safety and operational standards diligently
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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