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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.50 - $24.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development
Job Description
Seneca Gaming Corporation is a prominent entity specializing in entertainment and hospitality services, renowned for operating some of the most exceptional casino and hotel properties. Their establishments are well-known for delivering top-tier experiences to their guests, combining luxurious environments with high standards of customer service. As part of their continuous commitment to excellence, Seneca Gaming Corporation ensures that all staff members uphold their core values of professionalism, courtesy, and hospitality to maintain a seamless and memorable experience for every visitor. The company's dynamic and fast-paced work environment provides a rewarding setting for motivated individuals who are passionate about the hospitality... Show More
Job Requirements
- Must be 18 years of age or older upon employment
- High school diploma or equivalency preferred
- Customer service and at least three years of fine dining server experience preferred
- Proficient in large tray service
- Must possess excellent communication skills
- Ability to write routine correspondence and to speak effectively and interact well with customers and employees
- Must have the ability to resolve problems or conflicts in a diplomatic and tactful manner
- Must be able to stand walk and move through all areas of the dining room for a lengthy period of time
- Must be able to carry trays which may weigh up to fifty pounds
- Must be able to assist with special needs of customers
- Must maintain physical stamina and proper mental attitude to work under pressure in a fast paced environment and effectively deal with guests management employees and members of the business community in all situations
- Must have an outgoing friendly personality and a cheerful accommodating disposition
- Must remain calm and professional in a fast paced environment
- Be organized and utilize time well
- Must be a team player
Job Qualifications
- Must be 18 years of age or older upon employment
- High school diploma or equivalency preferred
- Customer service and at least three years of fine dining server experience preferred
- Proficient in large tray service
- Must possess excellent communication skills
- Ability to write routine correspondence and to speak effectively and interact well with customers and employees
- Must have the ability to resolve problems or conflicts in a diplomatic and tactful manner
- Must have an outgoing friendly personality and a cheerful accommodating disposition
- Must remain calm and professional in a fast paced environment
- Be organized and utilize time well
- Must be a team player
Job Duties
- Report to work on time well-groomed in full uniform with badge on upper left side of uniform
- Provide prompt friendly and courteous service of food and beverage to all guests
- Be hospitable friendly and polite with all guests co-workers and management using positive body language
- Maintain full knowledge of menu wine list and daily features
- Greet all guests within one minute in a friendly and courteous manner
- Serve and clear tables brush crumbs from tables replenish beverages as needed
- Inquire about guest satisfaction within one to two minutes of main course being served
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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