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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and development opportunities
Job Description
This opportunity is with a reputable restaurant brand, specifically Wendy's, a well-established fast-food chain recognized for its commitment to quality, customer service, and operational excellence. Wendy's operates numerous locations and fosters a family-friendly atmosphere with a strong focus on employee growth and organizational values such as integrity, loyalty, winning, service, and teamwork. The company places a high priority on upholding the highest standards in customer satisfaction, food safety, and employee development, making it an ideal place for professionals seeking a career in restaurant management and leadership.
The position being offered is that of a Shift Leader, a critical leade... Show More
The position being offered is that of a Shift Leader, a critical leade... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 2 years supervisory experience in a restaurant setting
- servsafe certification
- ability to work flexible schedules including weekends and holidays
- must be at least 18 years old
- proficiency with cash handling and POS systems
- knowledge of health and safety regulations
- excellent leadership and communication skills
- strong problem-solving and decision-making skills
- ability to multitask and prioritize effectively
- access to reliable transportation
- willingness to travel to nearby store locations
- comfort with company technology platforms
Job Qualifications
- minimum of 2 years of supervisory experience in a restaurant setting
- must be at least 18 years of age
- high school diploma or equivalent, some college coursework preferred
- excellent leadership and communication skills
- strong problem-solving and decision-making skills
- ability to work in a fast-paced, dynamic environment
- ability to multitask and prioritize effectively
- knowledge of health and safety regulations as required by company and applicable local and state laws
- servsafe certification required
- proficiency with cash handling, smart safe, and POS systems
- comfortable with email and company technology platforms
- ability to work flexible schedules, including weekends and holidays
- access to reliable transportation
- willingness to work at nearby store locations within the district as needed
Job Duties
- assist with training, coaching, and developing team members
- demonstrate commitment to company values: integrity, loyalty, winning, service, and teamwork
- enforce uniform and grooming standards and ensure compliance with workplace conduct policies
- communicate effectively with management and team members
- promptly report claims of harassment, discrimination, retaliation, wage and hour violations, bullying, workplace violence, or other inappropriate behavior
- oversee restaurant opening and closing procedures, including security protocols and cash handling
- assist with food ordering, scheduling, and maintaining inventory levels
- monitor and ensure compliance with walk-throughs and company critical checklist
- conduct internal self-assessments using company tools and ensure compliance with health department and food safety audits
- cover workstations and assist during breaks as needed
- ensure compliance with company timekeeping policies and report any concerns
- ensure high levels of customer service by achieving company standards for friendliness, accuracy, cleanliness, speed, and taste
- resolve customer issues in a timely and professional manner using company customer service processes
- assist with cash handling, smart safe, and POS systems
- manage cash registers, phone calls, orders, and company funds
- conduct safe and cash drawer audits and prepare change orders
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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