Wendy's General Manager

Wendy's is a renowned global fast-food restaurant chain known for its fresh, high-quality food and exceptional customer service. Established as a leader in the quick-service and fast-food industry, Wendy's emphasizes a team-oriented culture that supports employee growth and success. The company is committed to providing employees with the tools, resources, and opportunity to develop their skills and advance their careers within a dynamic and fast-paced environment. As one of the largest hamburger chains worldwide, Wendy's prides itself on fostering a welcoming workplace where employee contributions are valued and supported, ensuring that both team members and guests have a positive experience.

The General Manager role at Wendy's is integral to maintaining the restaurant's operational excellence and customer satisfaction. Serving as the face of the restaurant, the General Manager leads by example, setting the tone for the workplace environment and driving the team’s performance. This leadership role involves overseeing all aspects of restaurant operations including staffing, training, customer service, financial management, and compliance with food safety standards. General Managers are responsible for hiring and developing a strong team that consistently delivers high-quality food and friendly, efficient service. They ensure that all employees understand their roles and responsibilities and are supported through proper scheduling, training plans, and performance feedback.

This position requires a hands-on leader who can analyze sales data, manage inventory and labor effectively, and take necessary corrective actions to meet financial targets. The General Manager also oversees maintaining the restaurant’s building and equipment to company standards and ensures that all safety and sanitation protocols are strictly followed. Communication is critical in this role as the General Manager liaises frequently with field leadership and restaurant staff to maintain a clear understanding of expectations and business objectives.

Ideal candidates for the General Manager position possess strong leadership and interpersonal skills, have experience in the fast-food or quick-service restaurant industry, and demonstrate a positive and proactive attitude. They are adept at resolving customer issues, managing budgets, motivating teams, and maintaining high standards of quality and cleanliness. This is a full-time management position offering competitive wages and opportunities for growth within the franchise network operated by Cotti Foods Group, a franchisee of Wendy's Corp. Franchisees operate independently and may offer different compensation and benefits packages. Joining Wendy's means becoming part of a vibrant community dedicated to delivering excellent food and outstanding hospitality while nurturing employees’ careers.