Wendy's General Manager

Wendy's is a renowned global fast-food restaurant chain known for its quality food, exceptional customer service, and commitment to employee growth and development. Established in 1969, Wendy's continues to be a leader in the quick-service industry with a strong focus on delivering fresh food and a memorable dining experience to every customer. The company has built a reputation for its innovative menu offerings, customer-centric approach, and a work environment that fosters collaboration and career advancement.

Wendy's operates as a franchise system, and one of its significant franchisees, Cotti Foods Group, is currently looking for a motivated and skilled General Manager to join their team. Cotti Foods Group represents the franchise arm of Wendy's and manages several restaurant locations, ensuring that the brand's standards of quality, service, and cleanliness are rigorously upheld. As a franchisee, Cotti Foods Group is dedicated to providing a supportive workplace that values employee success while delivering an outstanding customer experience.

The General Manager role at Wendy's under Cotti Foods Group is a pivotal leadership position responsible for the overall operation and success of a restaurant. This full-time career opportunity demands a dynamic individual who can lead by example, creating a positive work environment and motivating a team to consistently meet and exceed customer expectations. The role's core responsibility is managing the entire restaurant's day-to-day activities, ensuring that every aspect of the operation runs smoothly and profitably.

Key responsibilities of the General Manager include hiring and developing employees, conducting new hire orientation sessions, and designing effective training plans tailored to each team member's needs. A strong focus is placed on building a cohesive team through continuous development, meaningful performance feedback, and effective communication with both staff and field leadership. The General Manager must also oversee scheduling, optimize labor deployment, and manage budgets to align with financial goals, driving sales growth, and controlling costs.

Customer service excellence is at the heart of this position. The General Manager must ensure that the crew and shift supervisors maintain Wendy's high standards for food safety, quality, and hospitality. This involves overseeing compliance with safety and sanitation guidelines, managing inventory and shipments, and maintaining the restaurant facility and equipment. Additionally, the role requires handling guest concerns with professionalism and ensuring employee safety through adherence to company policies.

Candidates ideal for this position will possess strong leadership and communication skills, proven success in people development, and the ability to maintain a positive, can-do attitude in a challenging and fast-paced environment. Prior experience in quick-service restaurants, especially in food management and drive-thru operations, is highly beneficial. The role also requires the ability to work flexible hours, be punctual, and demonstrate reliability and professionalism.

Working at Wendy's as a General Manager offers career growth opportunities in a well-established, globally recognized brand. Employees benefit from a supportive work environment that values continuous learning and leadership development. While compensation and benefits are determined by the franchise owner, Cotti Foods Group strives to provide competitive wages and programs tailored to attract and retain top talent while fostering long-term career growth within the Wendy's system.